You call them and say "We have noticed very heavy activity on your account. Your current package does not permit that type of activity. We do have a package that allows that type of activity, and it is $xx per month".
Travis Microserv Kurt Fankhauser wrote: > I agree mosth customers havn't hit 1GB transfer for this year. But what > about the customer that downloaded 25GB last week? I have a few of those. > > > > Kurt Fankhauser > WAVELINC > P.O. Box 126 > Bucyrus, OH 44820 > 419-562-6405 > www.wavelinc.com > > > > > > _____ > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Travis Johnson > Sent: Wednesday, April 30, 2008 9:45 PM > To: WISPA General List > Subject: Re: [WISPA] Metered Broadband > > > > Hi, > > Although it's a great thought, I don't think "metered" broadband will ever > catch on in the US. Even the cell phone companies are moving to an > "unlimited voice/data/SMS package for only $99" service pricing. My power > company will do a "level-pay" program on my power after being activated for > a full year. They take the average of the 12 months and that's your fixed > monthly payment. They make adjustments each year, if necessary. > > There are a couple things I see: > > (1) People would rather have a higher monthly rate, if they know it's a > fixed price. Nobody likes surprises, especially when it comes to bills. > (2) You are basically cutting your own throat by doing something like this. > Why would you go install a customer that may be a $15/mo customer (because > they only check email) compared with installing a $29/mo customer? It's the > same amount of time, equipment, customer support, tower rent, AP, etc. > > If you have people that are using more than a "fair" amount of bandwidth, > then charge them more or ask them to leave... but there's no reason to > completely remodel your pricing structure because of a few customers. > > Travis > Microserv > > Scott Reed wrote: > > Half my customers have pulled less than 1G since April 16 or so when I > started tracking it. I'll be optimistic and think they would all do 1G > per month. I don't think I am going to drop a $33 per month customer > down to $2 per month. > I might consider $30 base and $2/G over X/Gig, but I haven't figured out > what X is, yet. > > Mike Hammett wrote: > > > So what types of rates would be appropriate for a metered broadband service? > It obviously depends on what your costs are. I'll just throw something out > to start a conversation, not necessarily reflective of any costs. > > $2/gig transferred, no other costs or limits. > > $10 base, $1.50/gig transferred, no other limits. > > > ---------- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > > ---------------------------------------------------------------------------- > ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- > ---- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
