We include 6 gigs with your account.  Gigs 6 through 10 are $2.50 each.  10 
through 20 are $5.00 each.

Usually when my customers get over 20 it's due to a virus and they will get 
it fixed and not be up there again.  We never bill for the first overage.

If they keep up with the high usage (even after being warned about the bill 
that will come next time) we do bill them.  Though we often cut the bill in 
half.

We have a few people that download movies and are happy to pay us upwards of 
$100 per month on their $40 per month accounts.  They say that they'll pay 
the cable company or the movie rental place anyway, why not just pay us. 
Works for me I guess.  Trouble is, it's still not worth it.  The heavy users 
screw things up for everyone, even if they pay $100 per month they still use 
up more spectrum than they are worth.  Heaven forbid you get 3 or 4 like 
that on one or 2 ap's on a tower....

We are billing out nearly $1000 per month in overages though.  We get most 
of that.  Some people will quit and never pay, or we cut the bill way down.

When you are billing out $20k per month that extra grand sure helps!
marlon

----- Original Message ----- 
From: "Kurt Fankhauser" <[EMAIL PROTECTED]>
To: "'WISPA General List'" <[email protected]>
Sent: Wednesday, April 30, 2008 7:12 PM
Subject: Re: [WISPA] Metered Broadband


>I agree mosth customers havn't hit 1GB transfer for this year. But what
> about the customer that downloaded 25GB last week? I have a few of those.
>
>
>
> Kurt Fankhauser
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
>
>
>
>  _____
>
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Travis Johnson
> Sent: Wednesday, April 30, 2008 9:45 PM
> To: WISPA General List
> Subject: Re: [WISPA] Metered Broadband
>
>
>
> Hi,
>
> Although it's a great thought, I don't think "metered" broadband will ever
> catch on in the US. Even the cell phone companies are moving to an
> "unlimited voice/data/SMS package for only $99" service pricing. My power
> company will do a "level-pay" program on my power after being activated 
> for
> a full year. They take the average of the 12 months and that's your fixed
> monthly payment. They make adjustments each year, if necessary.
>
> There are a couple things I see:
>
> (1) People would rather have a higher monthly rate, if they know it's a
> fixed price. Nobody likes surprises, especially when it comes to bills.
> (2) You are basically cutting your own throat by doing something like 
> this.
> Why would you go install a customer that may be a $15/mo customer (because
> they only check email) compared with installing a $29/mo customer? It's 
> the
> same amount of time, equipment, customer support, tower rent, AP, etc.
>
> If you have people that are using more than a "fair" amount of bandwidth,
> then charge them more or ask them to leave... but there's no reason to
> completely remodel your pricing structure because of a few customers.
>
> Travis
> Microserv
>
> Scott Reed wrote:
>
> Half my customers have pulled less than 1G since April 16 or so when I
> started tracking it.  I'll be optimistic and think they would all do 1G
> per month.  I don't think I am going to drop a $33 per month customer
> down to $2 per month.
> I might consider $30 base and $2/G over X/Gig, but I haven't figured out
> what X is, yet.
>
> Mike Hammett wrote:
>
>
> So what types of rates would be appropriate for a metered broadband 
> service?
> It obviously depends on what your costs are.  I'll just throw something 
> out
> to start a conversation, not necessarily reflective of any costs.
>
> $2/gig transferred, no other costs or limits.
>
> $10 base, $1.50/gig transferred, no other limits.
>
>
> ----------
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
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