Joe is exactly right, he waited about nine months for a personal request to get Powercode integrated with his preferred VoIP solution. As much as we wanted to get the solution integrated, other features and functions requested from our current customer base took priority, as they always have and will. Had he placed an original order, or paid for the service/integration to begin with, we would have willingly signed any performance guarantees or contracts to ensure the integration would take place by 'X' amount of time. Throughout that time, we continuously offered the great VoIP solutions we were already integrated with (Alianza, Bicom, etc), but he was firm on his original decision. We appreciated Joe's patience and we will have integration with his VoIP platform in the near future as we are almost finished with a complete revamp of our software platform, allowing us to look into further integrations in every service category.
I don't want this to spark any arguments, but I felt it only fair to rebuttal. Joe, feel free to contact me offlist to talk about the latest developments with your VoIP provider. Randy, looking forward to working with you soon. -Austin W. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joe Fiero Sent: Tuesday, September 23, 2008 1:39 PM To: 'WISPA General List' Subject: Re: [WISPA] VOIP Providers Tread lightly in this arena. I went 9 months waiting for a product and had to start over elsewhere. Be sure to get performance guarantees in any contract you sign if you do business with them. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Austin Wright Sent: Tuesday, September 23, 2008 1:27 PM To: 'WISPA General List' Subject: Re: [WISPA] VOIP Providers Hey Randy, contact me off list, I'll direct you to our VoIP product manager. Not only do we integrate with quite a few VoIP solutions, but we can actually become your VoIP solution with very competitive, Golden Corral-like services... Austin W. Product Manager Powercode 801-701-6205 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Cosby Sent: Tuesday, September 23, 2008 9:19 AM To: [email protected] Subject: [WISPA] VOIP Providers I've heard some good reviews about VOX as a VOIP provider. I'd like to get some updates as we're in the market. If you use them, would you drop me a line with your experiences? Also, if you have another you would like to recommend we look at, please mention them as well. We're looking for basic residential "all you can eat" service, soon to be followed up with small business service. Thanks, -- Randy Cosby Vice President InfoWest, Inc office: 435-773-6071 ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
