LOL - Joe just got a spanking from the president of the WISPA (Wireless Internet Service Provider's Association).
Dave ---------- Forwarded message ---------- From: Rick Harnish <[EMAIL PROTECTED]> Date: Tue, Sep 23, 2008 at 9:29 PM Subject: Re: [WISPA] VOIP Providers To: WISPA General List <[email protected]> This whole conversation should have been carried on offlist. It did not shed good light on Powercode or Joe. I see no reason why this dispute was carried out in a public forum. Please use better discretion next time. Respectfully, Rick Harnish -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chuck McCown Sent: Tuesday, September 23, 2008 6:50 PM To: WISPA General List Subject: Re: [WISPA] VOIP Providers Even if Powercode was a vendor sponsor of WISPA (not sure one way or the other), openly hawking product on the general WISPA list seems to be frowned upon. ----- Original Message ----- From: "Austin Wright" <[EMAIL PROTECTED]> To: "'WISPA General List'" <[email protected]> Sent: Tuesday, September 23, 2008 3:47 PM Subject: Re: [WISPA] VOIP Providers > My apologies to the entire list. It is obvious Joe and I have differing > opinions on the matter that should be addressed offlist, as I requested. > > Here is my DIRECT number to my cell phone if anyone needs to get a hold of > Powercode, 24-7: 801-701-6205 > > John, our President, is available 37 hours a day, 9 days a week: > 801-701-6203 > > Joe, I tried calling you about two hours ago and left a message. Since > you > didn't answer or call back, I replied to your 'business advice' via the > list. Call me anytime... > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Joe Fiero > Sent: Tuesday, September 23, 2008 3:30 PM > To: 'WISPA General List' > Subject: Re: [WISPA] VOIP Providers > > Austin, and list... > > I feel your comments were unwarranted. First, I did in fact pay you guys > in > good faith. It was not until several months later that you came to me and > mentioned that the ACH portion of your software was not clearing checks > through the financial gateway. Certainly, this was fortuitous as I > ultimately did not get charged for a product that was not delivered. At > least that worked out. > > Representing me as someone that tried to get something for nothing was > grossly unfair and represents me in a bad light among the members and > readers here. You know full well that at the time John told me VoIP > integration was easily done. It wasn't. > > My first response was a short and simple statement of fact, and a bit of > business advice if you will. I did not get into any of the specifics > concerning the myriad of broken promises from your company. I did not > discuss the fact that at times I had to chase people in PowerCode for 3 > weeks to get them on the phone. I was not going to go there. But if you > wish to open discussions I will be happy to oblige. > > Joe > > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Austin Wright > Sent: Tuesday, September 23, 2008 5:07 PM > To: 'WISPA General List' > Subject: Re: [WISPA] VOIP Providers > > Joe is exactly right, he waited about nine months for a personal request > to > get Powercode integrated with his preferred VoIP solution. As much as we > wanted to get the solution integrated, other features and functions > requested from our current customer base took priority, as they always > have > and will. Had he placed an original order, or paid for the > service/integration to begin with, we would have willingly signed any > performance guarantees or contracts to ensure the integration would take > place by 'X' amount of time. Throughout that time, we continuously > offered > the great VoIP solutions we were already integrated with (Alianza, Bicom, > etc), but he was firm on his original decision. We appreciated Joe's > patience and we will have integration with his VoIP platform in the near > future as we are almost finished with a complete revamp of our software > platform, allowing us to look into further integrations in every service > category. > > I don't want this to spark any arguments, but I felt it only fair to > rebuttal. Joe, feel free to contact me offlist to talk about the latest > developments with your VoIP provider. > > Randy, looking forward to working with you soon. > > -Austin W. > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Joe Fiero > Sent: Tuesday, September 23, 2008 1:39 PM > To: 'WISPA General List' > Subject: Re: [WISPA] VOIP Providers > > Tread lightly in this arena. I went 9 months waiting for a product and > had > to start over elsewhere. Be sure to get performance guarantees in any > contract you sign if you do business with them. > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Austin Wright > Sent: Tuesday, September 23, 2008 1:27 PM > To: 'WISPA General List' > Subject: Re: [WISPA] VOIP Providers > > Hey Randy, contact me off list, I'll direct you to our VoIP product > manager. > Not only do we integrate with quite a few VoIP solutions, but we can > actually become your VoIP solution with very competitive, Golden > Corral-like > services... > > Austin W. > Product Manager > Powercode > 801-701-6205 > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Randy Cosby > Sent: Tuesday, September 23, 2008 9:19 AM > To: [email protected] > Subject: [WISPA] VOIP Providers > > I've heard some good reviews about VOX as a VOIP provider. I'd like to > get some updates as we're in the market. If you use them, would you > drop me a line with your experiences? Also, if you have another you > would like to recommend we look at, please mention them as well. > > We're looking for basic residential "all you can eat" service, soon to > be followed up with small business service. > > > Thanks, > > -- > Randy Cosby > Vice President > InfoWest, Inc > > office: 435-773-6071 > > > > ---------------------------------------------------------------------------- > ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- > ---- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > ---------------------------------------------------------------------------- > ---- > WISPA Wants You! 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