I feel your pain!!! I like my WRAP and RB433 boards as AP's. As far as CPE, I use Tranzeo, but I really hate that I cant reset it if the password is forgotten.
-RickG On Wed, Jan 7, 2009 at 9:59 AM, Marlon K. Schafer <o...@odessaoffice.com> wrote: > Deep sigh. > > I've about had it with companies that sell crap. I can understand the need > to ship product that hasn't been tested in every possible scenario. But > when you do that issue a fix TODAY, not next week, or more often, never. > > Tranzeo has had lock up issues with the TR6000 and TR6600 for at least a > year now! I know they work for some people, but for others they don't. > Just because it doesn't happen to everyone doesn't mean it's not a problem. > > The CPE units work great for me. They rarely lock up, don't fail (less than > 3% I think over 3 or so years) etc. The weather sealing system could be > much easier to deal with, especially up in the air with cold fingers, but > I've never had one leak. > > Oh yeah, they had that idiotic problem between them and MT. Why that took a > public flogging and how many months???? to figure out I'll never understand. > You two should have taken the time to pick up the damned phone, called each > other and worked out a solution to the problem. Today!!!!!! Why did WE > have to figure out what was wrong? > > I now have 5 or 6 Tranzeo AP's in place. They don't all create a problem, > but how am I supposed to guess which one will screw up next and where it'll > do that? I have one that requires daily, sometimes more often, rebooting > right now. I can power cycle it and it'll pass traffic but it won't ever > allow me to log into it. When it locks up you can see it (both wirelessly > and ethernet) but you can't log into it. It's like the data flow gets > stuck. > > Is it THAT hard to send a device of some kind out to see if there is a > traceable issue? How hard would it be to develop a special firmware that > will gather data and send it back to the factory? SOMETHING causes these > units to lock up. Heck, send out an engineer, I'll even feed him. But fix > the problem!!! > > As it stands today, I'll NEVER buy another Tranzeo AP. Ever. It won't > matter to me what fancy new toy they create because I don't trust them to > fix any issues that might show up in a timely manor. > > If they are on to bigger and better things (3650), then say so and stop > selling the crap radios. It's much better to have frustrated customers than > pissed off ones. > > And then there is Alvarion. I have a site at a radio station right now. No > it's not built right, no shielded cable, nothing is grounded right etc. > I'll grant that. I have 4 devices up there that are acting up. 2 Alvarion, > one MT and one digital logger. They will misnegotiate ethernet speeds. > Drop packets, work or not work. No rhyme or reason. Here's the kicker, the > site has been there for over 6 years now. It's been there EXACTLY like it > is for months. Suddenly the alvarion gear quits working due to ethernet > problems. (The MT started later after changes were made and the Digital > Logger was installed after the problem started.) Know what REALLY sucks? > Inscape Data, StarOS, Airaya, Trango and (of all things) smartBridges gear > just kept on ticking. A known POS ap from smartBridges is working better > than a $2500 unit from Alvarion. And the Trango is still working, that's > what I pulled out to put in the Alvarion! > > Yes I know part of this is probably my fault on this one. But I'd still > expect the cheap gear to fail long before the top of the line stuff! I > didn't want any failures! That's why I put in the Alvarion. (more about > what's happening at this site in another email.) > > Now I know stuff happens. But what REALLY pissed me off about Alvarion > lately is the tech support. I needed help with a device (still can't get a > firmware upgrade done) and I had to set up an account, contact my sales > company and then THEY had to send me back to Alvarion. What the heck is > THIS????? If you sell me a product, support it! I can see a need to tell > folks to hire outside helps to fix a problem that just doesn't make sense. > But if I call and need help they should at least try! Especially when > things aren't working right. > > The list of companies that forgot that they were supposed to take care of us > is quite long indeed. Teletronics, BreezeCOM, Lucent, smartBridges and > now???? I've always thought it was better to have frustrated customers vs. > pissed off ones. What's the difference? Constant firmware versions are > frustrating. Locking up hardware is frustrating. No fix for a locking up > device will piss a guy right off! > > Maybe a public flogging will get some of these companies off their behinds. > Lets hear some horror stories from other. I want to know what companies > that I should never use because they suck. > > laters, > marlon > > > > -------------------------------------------------------------------------------- > WISPA Wants You! 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