We do this all of the time, and out of the hundreds of WISPs and ISPs I have never heard of anyone getting sued over it.
----------------------------------------------------------- Dennis Burgess, CCNA, A+, Mikrotik Certified Trainer WISPA Board Member - wispa.org Link Technologies, Inc -- Mikrotik & WISP Support Services WISPA Vendor Member Office: 314-735-0270 Website: http://www.linktechs.net LIVE On-Line Mikrotik Training The information transmitted (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521, is intended only for the person(s) or entity/entities to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient(s) is prohibited, If you received this in error, please contact the sender and delete the material from any computer. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of ccrum Sent: Friday, August 14, 2009 1:28 PM To: WISPA General List Subject: Re: [WISPA] Mikrotik Redirect Slander only applies if it is untrue. Stating a fact, regardless of how embarrassing it is would not be slander. When your bank places a foreclosure notice on your house because you haven't paid your mortgage you don't get to sue. As was stated earlier, dish network certainly doesn't have a problem pasting notices on your TV's about paying your bill. The water company and power companies don't mind red tagging your meters. I don't think there is any problem with redirecting the service to a payment site. If the account is past due it is past due. I'd rather have whoever is using the system know that rather than having them think the service isn't working because of something we did. Cameron Jonathan Schmidt wrote: > Yes, Mike, it isn't the same as sending a letter...even if the color of > the envelope is indicative of some situation. Nevertheless, the legal > rules are very strict...nobody but the addressee can open it. > > When you put something on every screen on every PC using a subscriber's > account and reveal any financial matter, especially an embarrassing one, a > "hot head" may, when enraged, do all sorts of things...especially if the > mistake isn't theirs (which is a small but possible event). > > If you can get the account holder to sign into a Web site with their > assigned USERNAME and PASSWORD...that's OK and you can exchange > confidential information. If you can get them to call, that's OK ("...can > I have your name and last 4 digits of your SS#?). > > Creating a "gated garden" which allows an immediate click-to-restore but > states that a situation exists that requires the account holder to call a > phone number is OK since it doesn't slander the account holder (maybe > mistakenly), can verify the account holder, and, if the message screen is > only on port 80 and doesn't stop the VoIP phone from accessing 911, etc., > there is no jeopardy. And, that screen can come more and more > frequently...maybe every 5 minutes until they call. > > ...just a further thought. > > . . . j o n a t h a n > -----Original Message----- > From: [email protected] [mailto:[email protected]] On > Behalf Of Mike Hammett > Sent: Wednesday, August 12, 2009 11:27 AM > To: WISPA General List > Subject: Re: [WISPA] Mikrotik Redirect > > You're correct with the liability thing... it sucks that people sue over > such petty things. > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > > -------------------------------------------------- > From: "Jonathan Schmidt" <[email protected]> > Sent: Tuesday, August 11, 2009 6:38 PM > To: "'WISPA General List'" <[email protected]> > Subject: Re: [WISPA] Mikrotik Redirect > > >> There is some potential liability in this. >> >> You don't know if friends are visiting and using the computer...or, the >> subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially >> accidentally) using it. In any case, you could be slandering the >> subscriber by calling them deadbeats to other people. >> >> It seems more polite to hit them over and over or persistantly with a >> demand that they contact a phone number to address a problem with their >> subscription. It also may stop a law suit...a typical response from a >> real deadbeat. >> >> Cutting off the service is an option but it may enrage the person to >> "never do business with that company again." What you need to do is >> > talk > >> with them without slandering them. >> >> ...just a thought... >> >> . . . J o n a t h a n >> >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On >> Behalf Of [email protected] >> Sent: Tuesday, August 11, 2009 6:03 PM >> To: WISPA General List >> Subject: Re: [WISPA] Mikrotik Redirect >> >> Well. We kinda do this now. When a customer get to far out. We manually >> add a rule to the router at the tower site he is connected to that >> redirects all his port 80 traffic to a webpage that says basically, "You >> didn't pay you bill for a long time and you need to contact us and make >> > a > >> payment to before your web surfing will be available again." Email still >> works, etc... >> >> We will still do that. But what I am trying to accomplish is to have my >> billing system log into the client as soon as is hits 31+ in the billing >> system and set a rule on the router board that will now occasionally >> interrupt the clients web browsing by redirecting them to a page letting >> them know they are now 31+ past due and offer them the chance to pay >> > now. > >> If they chose to not pay now, they can just continue with what they were >> doing. This way they are always in the "know" that they are behind and >> > are > >> presented with a way to cure that immediately. Again since the client is >> not way behind I just want the surfing to be redirect occasionally. >> >> Next step would be after this is gone on and they hit 40 days the next >> script would be ran where it redirects all there web traffic >> > indefinitely > >> to the pay your bill page until paid. >> >> I hope that explains it better. >> >> Thanks, >> John >> >> ----- Original Message ----- >> From: "Chuck Profito" <[email protected]> >> To: "WISPA General List" <[email protected]> >> Sent: Tuesday, August 11, 2009 11:45:59 AM GMT -05:00 Columbia >> Subject: Re: [WISPA] Mikrotik Redirect >> >> Why not just a redirect of all port 80 traffic on that ip at 60 days, to >> the 'Gracious Offer' page, "If you call in the next seven days there >> > will > >> be no reup fees, please see your e-mail!", Or maybe just redirect them >> > to > >> a Web Mail Portal sign in page... then 7-14 days later it ALL gets >> > turned > >> off including cancellation fees, if any. >> >> >> Chuck Profito >> 209-988-7388 >> CV-ACCESS, INC >> [email protected] >> Providing High Speed Broadband >> to Rural Central California >> >> >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On >> Behalf Of Eje Gustafsson >> Sent: Monday, August 10, 2009 6:05 PM >> To: 'WISPA General List' >> Subject: Re: [WISPA] Mikrotik Redirect >> >> Yepp bit expected. Because a web page consists of multiple images most >> > of > >> the time and if you use every nth you never know if that rule will then >> hit a icon, text page or picture file that is retrieved. >> >> You could setup something that uses the hotspot service and the >> advertisement banners. Or I created a solution with Gatespot that when >> > the > >> user login to the hotspot will redirect them to a messaging system that >> will display any messages to the user if there are any and if there >> > isn't > >> then the user will get their original requested webpage just like >> > normal. > >> / Eje >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On >> Behalf Of [email protected] >> Sent: Monday, August 10, 2009 7:24 PM >> To: WISPA General List >> Subject: [WISPA] Mikrotik Redirect >> >> What I am attempting to do is setup a script to put on the client >> routerboard when there account becomes 30+ days behind. This script will >> occasionally redirect the clients web browser to a notice page that lets >> them know there account is past due and offer a payment page. If they >> refresh they should be able to continue browsing. This is intended to be >> multipurpose, informative to the user in case they forgot to pay, offer >> > a > >> quick way to get caught up and be a tad annoying until paid. >> >> I tried this experiment on my home connection: >> >> 0 X chain=dstnat action=dst-nat to-addresses=1.2.3.4 to-ports=80 >> protocol=tcp src-address=0.0.0.0/0 dst-address=!1.2.3.4 dst-port=80 >> nth=5,1 >> >> Really did not work as planned. Occasionally I would get the page at the >> 1.2.3.4 server but most of the time I would get broken links and >> > partially > >> displayed pages? >> >> John Buwa >> Michiana Wireless >> >> >> >> > -------------------------------------------------------------------------- > >> -- >> ---- >> WISPA Wants You! 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