Someone on the list had a story about causing a panic when a screen
with "you didn't pay your bill" was flashed to an early morning
employee.
I guess they thought the company was shutting down.
Now the page just says: Please contact us.
ryan
On Aug 12, 2009, at 1:08 PM, Jason Wallace wrote:
> Could someone sue for this?
>
> In a pizza shop in a town I used to live by, there "was a wall of
> shame" where they posted all
> bounced checks for everyone to see with a little sign at the top
> that if your check bounced it
> would be posted there until you paid up. I would never do it, but
> it was a great incentive!
>
> Jason
>
> Jonathan Schmidt wrote:
>>
>> Yes, Mike, it isn't the same as sending a letter...even if the
>> color of
>> the envelope is indicative of some situation. Nevertheless, the
>> legal
>> rules are very strict...nobody but the addressee can open it.
>>
>> When you put something on every screen on every PC using a
>> subscriber's
>> account and reveal any financial matter, especially an embarrassing
>> one, a
>> "hot head" may, when enraged, do all sorts of things...especially
>> if the
>> mistake isn't theirs (which is a small but possible event).
>>
>> If you can get the account holder to sign into a Web site with their
>> assigned USERNAME and PASSWORD...that's OK and you can exchange
>> confidential information. If you can get them to call, that's OK
>> ("...can
>> I have your name and last 4 digits of your SS#?).
>>
>> Creating a "gated garden" which allows an immediate click-to-
>> restore but
>> states that a situation exists that requires the account holder to
>> call a
>> phone number is OK since it doesn't slander the account holder (maybe
>> mistakenly), can verify the account holder, and, if the message
>> screen is
>> only on port 80 and doesn't stop the VoIP phone from accessing 911,
>> etc.,
>> there is no jeopardy. And, that screen can come more and more
>> frequently...maybe every 5 minutes until they call.
>>
>> ...just a further thought.
>>
>> . . . j o n a t h a n
>> -----Original Message-----
>> From: [email protected] [mailto:wireless-
>> [email protected]] On
>> Behalf Of Mike Hammett
>> Sent: Wednesday, August 12, 2009 11:27 AM
>> To: WISPA General List
>> Subject: Re: [WISPA] Mikrotik Redirect
>>
>> You're correct with the liability thing... it sucks that people
>> sue over
>> such petty things.
>>
>>
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>>
>>
>> --------------------------------------------------
>> From: "Jonathan Schmidt" <[email protected]>
>> Sent: Tuesday, August 11, 2009 6:38 PM
>> To: "'WISPA General List'" <[email protected]>
>> Subject: Re: [WISPA] Mikrotik Redirect
>>
>>
>>> There is some potential liability in this.
>>>
>>> You don't know if friends are visiting and using the
>>> computer...or, the
>>> subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially
>>> accidentally) using it. In any case, you could be slandering the
>>> subscriber by calling them deadbeats to other people.
>>>
>>> It seems more polite to hit them over and over or persistantly
>>> with a
>>> demand that they contact a phone number to address a problem with
>>> their
>>> subscription. It also may stop a law suit...a typical response
>>> from a
>>> real deadbeat.
>>>
>>> Cutting off the service is an option but it may enrage the person to
>>> "never do business with that company again." What you need to do is
>>>
>> talk
>>
>>> with them without slandering them.
>>>
>>> ...just a thought...
>>>
>>> . . . J o n a t h a n
>>>
>>>
>>> -----Original Message-----
>>> From: [email protected] [mailto:wireless-
>>> [email protected]] On
>>> Behalf Of [email protected]
>>> Sent: Tuesday, August 11, 2009 6:03 PM
>>> To: WISPA General List
>>> Subject: Re: [WISPA] Mikrotik Redirect
>>>
>>> Well. We kinda do this now. When a customer get to far out. We
>>> manually
>>> add a rule to the router at the tower site he is connected to that
>>> redirects all his port 80 traffic to a webpage that says
>>> basically, "You
>>> didn't pay you bill for a long time and you need to contact us and
>>> make
>>>
>> a
>>
>>> payment to before your web surfing will be available again." Email
>>> still
>>> works, etc...
>>>
>>> We will still do that. But what I am trying to accomplish is to
>>> have my
>>> billing system log into the client as soon as is hits 31+ in the
>>> billing
>>> system and set a rule on the router board that will now occasionally
>>> interrupt the clients web browsing by redirecting them to a page
>>> letting
>>> them know they are now 31+ past due and offer them the chance to pay
>>>
>> now.
>>
>>> If they chose to not pay now, they can just continue with what
>>> they were
>>> doing. This way they are always in the "know" that they are behind
>>> and
>>>
>> are
>>
>>> presented with a way to cure that immediately. Again since the
>>> client is
>>> not way behind I just want the surfing to be redirect occasionally.
>>>
>>> Next step would be after this is gone on and they hit 40 days the
>>> next
>>> script would be ran where it redirects all there web traffic
>>>
>> indefinitely
>>
>>> to the pay your bill page until paid.
>>>
>>> I hope that explains it better.
>>>
>>> Thanks,
>>> John
>>>
>>> ----- Original Message -----
>>> From: "Chuck Profito" <[email protected]>
>>> To: "WISPA General List" <[email protected]>
>>> Sent: Tuesday, August 11, 2009 11:45:59 AM GMT -05:00 Columbia
>>> Subject: Re: [WISPA] Mikrotik Redirect
>>>
>>> Why not just a redirect of all port 80 traffic on that ip at 60
>>> days, to
>>> the 'Gracious Offer' page, "If you call in the next seven days
>>> there
>>>
>> will
>>
>>> be no reup fees, please see your e-mail!", Or maybe just redirect
>>> them
>>>
>> to
>>
>>> a Web Mail Portal sign in page... then 7-14 days later it ALL gets
>>>
>> turned
>>
>>> off including cancellation fees, if any.
>>>
>>>
>>> Chuck Profito
>>> 209-988-7388
>>> CV-ACCESS, INC
>>> [email protected]
>>> Providing High Speed Broadband
>>> to Rural Central California
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: [email protected] [mailto:wireless-
>>> [email protected]] On
>>> Behalf Of Eje Gustafsson
>>> Sent: Monday, August 10, 2009 6:05 PM
>>> To: 'WISPA General List'
>>> Subject: Re: [WISPA] Mikrotik Redirect
>>>
>>> Yepp bit expected. Because a web page consists of multiple images
>>> most
>>>
>> of
>>
>>> the time and if you use every nth you never know if that rule will
>>> then
>>> hit a icon, text page or picture file that is retrieved.
>>>
>>> You could setup something that uses the hotspot service and the
>>> advertisement banners. Or I created a solution with Gatespot that
>>> when
>>>
>> the
>>
>>> user login to the hotspot will redirect them to a messaging system
>>> that
>>> will display any messages to the user if there are any and if there
>>>
>> isn't
>>
>>> then the user will get their original requested webpage just like
>>>
>> normal.
>>
>>> / Eje
>>>
>>> -----Original Message-----
>>> From: [email protected] [mailto:wireless-
>>> [email protected]] On
>>> Behalf Of [email protected]
>>> Sent: Monday, August 10, 2009 7:24 PM
>>> To: WISPA General List
>>> Subject: [WISPA] Mikrotik Redirect
>>>
>>> What I am attempting to do is setup a script to put on the client
>>> routerboard when there account becomes 30+ days behind. This
>>> script will
>>> occasionally redirect the clients web browser to a notice page
>>> that lets
>>> them know there account is past due and offer a payment page. If
>>> they
>>> refresh they should be able to continue browsing. This is intended
>>> to be
>>> multipurpose, informative to the user in case they forgot to pay,
>>> offer
>>>
>> a
>>
>>> quick way to get caught up and be a tad annoying until paid.
>>>
>>> I tried this experiment on my home connection:
>>>
>>> 0 X chain=dstnat action=dst-nat to-addresses=1.2.3.4 to-ports=80
>>> protocol=tcp src-address=0.0.0.0/0 dst-address=!1.2.3.4 dst-
>>> port=80
>>> nth=5,1
>>>
>>> Really did not work as planned. Occasionally I would get the page
>>> at the
>>> 1.2.3.4 server but most of the time I would get broken links and
>>>
>> partially
>>
>>> displayed pages?
>>>
>>> John Buwa
>>> Michiana Wireless
>>>
>>>
>>>
>>>
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>>> --
>>> John Buwa
>>> Michiana Wireless
>>> Phone: 574-233-7170
>>>
>>> http://www.michianawireless.com
>>>
>>>
>>>
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