In our situation, if it's something that is "natural causes" (trees,
lightning, squirrels, etc) that affects our equipment we fix it for free. If
we get out there and it is nothing with our equipment, or we find out
roofers did it, weedeater did it, anything that was caused by careless human
hands we charge them a one-time $50 service call fee.  


  

-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of RickG
Sent: Monday, October 12, 2009 9:52 AM
To: WISPA General List
Subject: [WISPA] billable fee schedule

Here's the scenario: Customer has an aerial ethernet run from his
garage to his home. A tree branch fell and cut the line. I told him
we'll replace it for a $50 fee. Does this sound fair?
Also, does anyone have a fee schedule they use for billable calls?
Thanks!
-RickG


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