I would never do it that way.  too much chance of someone crunching it 
if its not down far enough.  ground expands and thaws and that can sever 
a cable.  I know this doesn't classify as electrical, but electrical 
code around here is 18" deep.

--C

Mike wrote:
> No you don't.  I have *several* direct burials just inches down.  I 
> dug them just the way I said.  There's nothing to freeze?  My 
> business IS in the frozen north; Iowa.
>
> At 12:22 PM 10/13/2009, you wrote:
>
>   
>> You must be in the south where the ground doesn't freeze.  Up here in
>> the great white north, you need to go down 18 inches.
>>
>> --C
>>
>> Mike wrote:
>>     
>>> When I was a young man, a writer, I was idealistic and ready to
>>> conquer the world.  In short order I grew up and lost my
>>> idealism.  Since starting this business I have regained some of 
>>>       
>> that idealism.
>>     
>>> My experience is the opposite.  I usually take care of those
>>> customers who need minor help with things THEY consider part of MY
>>> network.  I would not have gone overhead unless  there was no way to
>>> trench.  Direct burial cable is cheap.  A trench can be made with a
>>> power edger with a new blade.  An aerial should be tied to a
>>> supporting rope or wire.
>>>
>>> Most of my customers knew they couldn't get Internet except slow
>>> dialup before we came along.  Is it loyalty?  A new company has been
>>> selling in my county off of their cellular towers.  I have only lost
>>> 2 customers to them.
>>>
>>> Never underestimate the power of good customer service.
>>>
>>> Mike
>>>
>>> At 07:58 PM 10/12/2009, you wrote:
>>>
>>>       
>>>> I used to think that but I have found no matter how much you give
>>>> away, there is no loyalty! The monthly rate is all most care about.
>>>>
>>>> On Mon, Oct 12, 2009 at 11:40 AM, Mike <[email protected]> wrote:
>>>>
>>>>         
>>>>> If it is a good customer, I'd either do it for nothing, or for
>>>>> materials.  You may just retain that customer for the next two years
>>>>> because of your good will.
>>>>>
>>>>> If he is prepared for $50  and its easy and doesn't take you long,
>>>>> you can say give me $20.00 for the cable and the custom ends, and
>>>>> we'll call it even.
>>>>>
>>>>> Either way, you'll make a friend/keep a customer; and they do talk.
>>>>>
>>>>> Our hourly billing is $60.  Usually to make network settings, get
>>>>> virus protection on a machine ...
>>>>>
>>>>>
>>>>> At 09:52 AM 10/12/2009, you wrote:
>>>>>
>>>>>           
>>>>>> Here's the scenario: Customer has an aerial ethernet run from his
>>>>>> garage to his home. A tree branch fell and cut the line. I told him
>>>>>> we'll replace it for a $50 fee. Does this sound fair?
>>>>>> Also, does anyone have a fee schedule they use for billable calls?
>>>>>> Thanks!
>>>>>> -RickG
>>>>>>
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