Wispmon will soon have a built in billing function, and it will also have
an option to integrate with Quickbooks. It already does high level network
monitoring/reporting, CRM, customer/sales qualification and reporting,
trouble ticketing, and workorder creation/tracking/scheduling. Look for
the billing to be integrated as of about April.

Cameron

> We're trying to get freeside working for us.  It's proving a bit of a
> wreck
> for us.  Would I go that route again?  Not at this time.  Once we finally
> have it totally up and running maybe I'll change my mind.  But right now I
> hate it.  We've spent nearly a year typing every customer in by hand.
> We're
> less than half done (one person, 7 hours per week!).
>
> We can't search on fields like what ap each customer is on.  We track the
> data but can't easily search on it.
>
> The call things their own code words rather than normal billing type stuff
> we were used to with quickbooks etc.
>
> marlon
>
> ----- Original Message -----
> From: "chris cooper" <[email protected]>
> To: "'WISPA General List'" <[email protected]>
> Sent: Tuesday, February 16, 2010 1:07 PM
> Subject: [WISPA] Billing and CRM solutions
>
>
>>
>> I am looking for a new, off the shelf billing and CRM solution.  I am
>> not interested in writing something custom.  Im looking at Freeside,
>> Platypus and Powercode.  Ive heard that Powercode hasn't performed great
>> for people.  Any input on these three options?  Have you used them and
>> what do you like/dislike about them?
>>
>> Thanks
>> Chris
>>
>>
>>
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