Regarding the competetor, if you can prove that your competetor is 
intentionally interfering with you, the FCC will actually get involved but it 
will take a long and painful paper-trail to build a strong enough case.

-----Original Message-----
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Jerry Richardson
Sent: Saturday, March 27, 2010 12:36 PM
To: WISPA General List
Subject: Re: [WISPA] Oh this business, tell me again why we love it?!

I'm thinking of writing more specific SLA for this very reason.

basic service is "best effort" and has a 1 day response window. this  
is the way to discourage businesses from being cheap.

business customers get same day response with minimum speed and uptime  
standards

Sent from my iPhone

On Mar 27, 2010, at 12:14 PM, "Josh Luthman" <j...@imaginenetworksllc.com 
 > wrote:

> Better then being unemployed, I guess? :)
>
> On 3/27/10, Forbes Mercy <forbes.me...@wabroadband.com> wrote:
>> Josh,
>>
>> I love it when they are running a full fledged business but made sure
>> they only paid for the bottom speed and saying they were  
>> residential so
>> they could avoid the business rate.  Then they call every day if the
>> tower misses more than five pings in an hour and always complain  
>> about
>> the speed saying, "you're going to put me out of business".  When you
>> offer to upgrade their service to business rate and speed it's a  
>> quick,
>> "I'm not paying some artificial price to punish me for doing a few
>> business things at home", riiiiight. What ever happened to 'the  
>> cost of
>> running a business?'. Gamers are even more fun; they live four hops  
>> and
>> 20 miles out of town and call if their ping times go below 20ms, "hey
>> I'm in a battle with some guys in Seattle and I need to be as fast as
>> them".  My answer, 'move to Seattle they have FIOS there, this is  
>> rural
>> wireless booooy!' My favorite call of all time?  A tower went down  
>> and a
>> guy called yelling, "I can't get my porn!" :-)
>>
>> Forbes
>>
>> ps: Oh I just found the downside of the cheap price of Ubiquiti, my
>> competitor can now afford more AP's and promptly rented the tower  
>> right
>> next to mine and pointed a high gain 90 degree antenna right at my
>> tower.  Love the ethics in this business, if you can't get em with  
>> good
>> service, destroy their signal with interference.  This is the same
>> competitor who used to run 24 db 2.4GHZ grids every 10 degrees all  
>> with
>> amps just to cause havoc, how do we get any sleep or keep from  
>> crossing
>> the line and stoop to his low level?
>>
>> On 3/27/2010 9:05 AM, Josh Luthman wrote:
>>> Don't we all know that feeling...
>>>
>>> I remember climbing 300' when it was below freezing, 30mph winds and
>>> the snow was more wet then anything.  Before I climbed one of the
>>> customers said "You're killing my business".  Mind you he has had no
>>> issues outside of this instance, 6 months since we bought the  
>>> network.
>>>  Half way up I just kept reciting that laughing at how ridiculous  
>>> the
>>> situation was - I'm way above the ground freezing my ass off to fix
>>> just a few customers and they were that grateful.  Gotta love it :)
>>>
>>>
>>>
>>
>>
>>
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>
>
> -- 
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> “Success is not final, failure is not fatal: it is the courage to
> continue that counts.”
> --- Winston Churchill
>
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