We do this as well. Have for quite some time. No contract--that's all electronically done and accepted by our activation system once the system is online.
But when we arrive we discuss with customer how it's going to work, where it's going to be mounted, etc. They sign a one-page "authorization to install" which outlines costs, and limits our liability. Installer takes pictures of antenna, looking towards tower, cable run, and inside penetration. That is attached to customer account for future reference. On Thu, Apr 22, 2010 at 9:18 PM, Robert West <[email protected]>wrote: > OH! Something I recently started doing, a signed "OK" for any hole drilled > BEFORE it's drilled. > > A suggestion from my insurance boy., Sounded like a good idea. > > > ----- Original Message ----- > From: "Chuck Bartosch" <[email protected]> > To: "WISPA General List" <[email protected]> > Sent: Thursday, April 22, 2010 11:12 PM > Subject: Re: [WISPA] Documentation Methods > > > > You should add (in my opinion): > > > > (1) photo of installation location BEFORE you do the install, not just a > > post install photo. > > > > (2) a sign-off from the customer saying your installation was acceptable. > > That goes a LONG ways when the wife gets home and complains. You got the > > husband's sign-off (or vice versa). > > > > Chuck > > > > On Apr 22, 2010, at 11:05 PM, Steven G McGehee wrote: > > > >> Thought of another question I wanted to pose to you gents regarding > >> documentation on installations, primarily customer installations (as > >> opposed to PoP/tower installations). I was curious what methods you > >> employed during and/or after the install to best 'capture' the details > >> of the installation. > >> > >> For example, some of the things we do are take notes of any specific > >> 'gotchas' on site like needing to park in a certain area, what type of > >> ladder or roof access there is, if you have to sign in or be escorted by > >> a rep. of the business - etc. We also take photos of the installation > >> when we're finished and write up notes afterwards on their account > >> detailing the length and path of the cable that goes from the unit into > >> the structure, what other PoPs we could see at the time, what > >> signal/speeds we were getting, etc. > >> > >> If any of you would share your methods on what you do, I'd appreciate > >> it. I think we're doing enough, but I'm always open to other suggestions > >> and interested in seeing what others in the business are doing. > >> > >> Thanks. > >> > >> > >> > -------------------------------------------------------------------------------- > >> WISPA Wants You! Join today! > >> http://signup.wispa.org/ > >> > -------------------------------------------------------------------------------- > >> > >> WISPA Wireless List: [email protected] > >> > >> Subscribe/Unsubscribe: > >> http://lists.wispa.org/mailman/listinfo/wireless > >> > >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > -------------- > > Chuck Bartosch > > Clarity Connect, Inc. > > 200 Pleasant Grove Road > > Ithaca, NY 14850 > > (607) 257-8268 > > > > "When the stars threw down their spears, > > and water'd heaven with their tears, > > Did He smile, His work to see? > > Did He who made the Lamb make thee?" > > > >>From William Blake's Tiger!, Tiger! > > > > > > > > > > > > > -------------------------------------------------------------------------------- > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > -------------------------------------------------------------------------------- > > > > WISPA Wireless List: [email protected] > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
