Oops. Dropped my iPhone and sent that out prematurely & with some unfinished sentences. Oh well.
Point is, Plat wasn't that difficult to grok. I think its a great platform to invest time and energy into. The documentation is pretty clear, and the support is good. I recommend it. It definitely helped us streamline our billing and account management, and continues to do so as we implement more of its features. The only issue I have with Plat is the service provisioning dialogs get messy very quickly when provisioning objects with quite a few service parameters. For example, I haven't found a clean way to manage customer DNS records from Plat, or WiMAX QoS profiles. Anyone using Plat should understand the particular limitations I'm talking about. *sigh* Perhaps I'm just looking to integrate too much… -- Blake Covarrubias On Aug 23, 2010, at 8:11 AM, Blake Covarrubias wrote: > Wow. Really? I found the documentation on Plat to generally be > understandable...enough that I was able to wrap my mind around it & perform a > conversion from QuickBooks. > > I implemented Plat in '07. Instead of just importing basic customer info & > starting balances (as recommended) I actually wrote code to import all > historical data from QuickBooks into Plat. Past invoices, payments, etc > biofiwere all re-created in Plat. I even tied in provisioning for most of our > back-end services (email, DHCP, RADIUS, FTP, CPE ) into Plat after the > initial import. > > -- > Blake Covarrubias > > On Aug 23, 2010, at 7:41, [email protected] wrote: > >> I purchased platypus in 2007 and tried to implement it. It was rather >> difficult and cryptic. I abandoned the project. >> >> On Sunday 22/08/2010 at 5:23 pm, David Sovereen wrote: >>> Have you looked at Platypus? Costs less, does more, scales big, and is a >>> proven solution (I've been using for 13 years, since 1997). >>> >>> Dave >>> >>> On Aug 22, 2010 7:50 PM, <[email protected]> wrote: >>> > I have been using Quickbooks memorized transactions since 2001, I >>> > added a JFFNMS monitoring server in 2004, a Scrutinizer Netflow server >>> > in 2007 We currently have 700+ customers >>> > >>> > My main problem with Quickbooks for billing is that it does not handle >>> > late fees adequately, so I don't charge them now. I have 300 customers >>> > I could charge a $5 late fee this month and about 40 people I could >>> > charge a $15 reconnect fee this month as well. That is over $2, 000: I >>> > know with late fees, this number would come down, maybe cut in >>> > half(which would mean I would get my money sooner). That is why I can >>> > cost justify moving to Powercode. I have seen enough improvement over >>> > the last year with Bertram buying them that I feel comfortable enough >>> > to move forward with them. >>> > >>> > My other problems are, call tracking for tech support, auto shutoff >>> > and auto reconnect. Online payment and transaction >>> > history for my customers, double data entry into Quickbooks and >>> > JFFNMS. Everything I need(still keep Netflow Server) to see would be >>> > on one system. My hope is that all the Azotel will continue to improve >>> > which should keep the Powercode folks focused on adding features and >>> > enhancements to their system. Competition is good for everyone! >>> > >>> > >>> > On Sunday 22/08/2010 at 3:33 pm, Mike Hammett wrote: >>> >> I'm looking to have something completely in place by the end of the >>> >> year. Because of the issues Matt pointed out, I don't want to really >>> >> add much more until it's automated. >>> >> >>> >> Well, after I rebuild a bunch of backhauls and turn a new network into >>> >> a >>> >> routed one, the backends are next on my list. >>> >> >>> >> There sure isn't much information out there on Azotel. If I didn't get >>> >> the Solutions4ebiz emails, I'd think it was a secret. I remember >>> >> deciding against Platypus years ago, but now I don't remember why. >>> >> Maybe I should revisit. >>> >> >>> >> The thing I don't like about WISPMon is that it's outsourced. Well, >>> >> unless I pay $10k, which would be inappropriate for my size. I don't >>> >> outsource my email, my DNS, my hosting, my lawn cutting, etc. >>> >> Everything is in-house . >>> >> >>> >> ----- >>> >> Mike Hammett >>> >> Intelligent Computing Solutions >>> >> http://www.ics-il.com >>> >> >>> >> >>> >> >>> >> On 8/22/2010 8:52 AM, Mike Hammett wrote: >>> >>> >>> >>> I've been setting up FreeSide... forever. 1) I'm too poor to hire >>> >>> it out properly. 2) I haven't had the time to dedicate to it to >>> >>> finishing it up. >>> >>> >>> >>> I remember seeing someone on here made a new backend system. I'm >>> >>> thinking it was WISPMon, but I'm not sure if there's another out there >>> >>> that a WISP made. >>> >>> >>> >>> It looks as though WISPMon certain does things that FreeSide doesn't >>> >>> and >>> >>> looks a hell of a lot better. However, does it do everything that >>> >>> FreeSide does? >>> >>> >>> >>> >>> >> >>> >> >>> >> -------------------------------------------------------------------------------- >>> >> WISPA Wants You! Join today! >>> >> http://signup.wispa.org/ >>> >> -------------------------------------------------------------------------------- >>> >> >>> >> WISPA Wireless List: [email protected] >>> >> >>> >> Subscribe/Unsubscribe: >>> >> http://lists.wispa.org/mailman/listinfo/wireless >>> >> >>> >> Archives: http://lists.wispa.org/pipermail/wireless/ >>> > >>> >> >> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
