I'm not incredibly put off by the pricing, if I could use the
subscription pricing on a box located on my network, under my control.
-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
On 8/23/2010 2:33 PM, Cameron Crum wrote:
Gino,
Thanks for the endorsement. We of course believe that any cost of the
product will be more than made up in productivity increases and cost
savings the product produces for your overall business. With just the
sales portion, we've been able to save some customers as many as 80%
of their site survey truck rolls per month. If you are adding 20
customers per month and you survey 15 of them with a truck roll at a
cost of $40/visit including gas/labor/maintenance/time, and 12 of
those go away, then the product just saved you $480. At our current
pricing structure, if you were spending $480/month on our PRO software
that would mean that you had 600 customers. Of course you could
realize those savings with JUST the sales portion of the program which
does not incur a monthly fee. The cost savings of using the pro
version and going from potentially several software platforms to a
single integrated package could easily add multiples to the cost
savings described above. We were able to run a 1200 customer wisp
spread over about 1000 sq miles with myself, my partner, one
installer/tech, and 2 customer support folks (1day/1 night) using the
platform. And that was before we added the billing system,
provisioning, and phone apps it has now. If you want to talk more
about it and discuss pricing options hit me off list. I'd like to know
what price point people are willing to pay for such a comprehensive
platform.
Regards,
Cameron
On Mon, Aug 23, 2010 at 1:51 PM, Gino Villarini <[email protected]
<mailto:[email protected]>> wrote:
Wispmon seems great! Pricing, not so…
Gino A. Villarini
[email protected] <mailto:[email protected]>
Aeronet Wireless Broadband Corp.
787.273.4143
------------------------------------------------------------------------
*From:* [email protected]
<mailto:[email protected]>
[mailto:[email protected]
<mailto:[email protected]>] *On Behalf Of *Cameron Crum
*Sent:* Monday, August 23, 2010 2:41 PM
*To:* WISPA General List
*Subject:* Re: [WISPA] Backend systems
Mike H,
What do you want to do that Freeside "can't"? Wispmon is adding
new tools and features almost weekly at this point. It was
deisigned by guys running a wisp to encompass as many aspects of
the industry in a single platform as possible. As far as I know,
there isn't a more comprehensive product available and we'll "hold
your hand" until the system is up and running. That is not to say
that we will do all your all of your config for you, but we will
certainly help you with everything on our end and we can provide a
good deal of advice for the provisioning side of things on your
end or point you to people who can help if you don't know what to
do. Please hit me offlist to discuss the capabilities further.
Regards,
Cameron
WispMon.com
On Mon, Aug 23, 2010 at 12:16 PM, Mark Nash - Lists
<[email protected] <mailto:[email protected]>> wrote:
This may be getting a little off-topic, but this is a benefit of
back-end
systems:
We have tiered service levels...the more you pay the faster you
go. We have
bandwidth caps (FAPs)...the higher level tiered service you pay
for, the
higher your FAP limit is so you can download more.
About this time, we see customers getting slowed down because they
hit their
FAP. After we explain this to them, most of them opt for a higher
level of
service so they can download more.
This nets us about $50-$60 a month in additional revenue EVERY
MONTH for
doing nothing but having the limits (and explaining it to them
over the
phone).
No more equipment cost, no truck roll, no blah blah blah...
This is for residential, BTW... Currently, business-class service
levels
currently do not have a FAP. We do get some customers opting for
a business
class service (higher price) to get no FAP limit.
In any case, if this is something you are looking at doing
(bandwidth caps),
here's something in the "Plus" column...
----- Original Message -----
From: "Blake Covarrubias" <[email protected]
<mailto:[email protected]>>
To: "WISPA General List" <[email protected]
<mailto:[email protected]>>
Sent: Monday, August 23, 2010 8:19 AM
Subject: Re: [WISPA] Backend systems
Oops. Dropped my iPhone and sent that out prematurely & with some
unfinished
sentences. Oh well.
Point is, Plat wasn't that difficult to grok. I think its a great
platform
to invest time and energy into. The documentation is pretty clear,
and the
support is good. I recommend it. It definitely helped us
streamline our
billing and account management, and continues to do so as we
implement more
of its features.
The only issue I have with Plat is the service provisioning
dialogs get
messy very quickly when provisioning objects with quite a few service
parameters. For example, I haven't found a clean way to manage
customer DNS
records from Plat, or WiMAX QoS profiles. Anyone using Plat should
understand the particular limitations I'm talking about.
*sigh* Perhaps I'm just looking to integrate too much…
--
Blake Covarrubias
On Aug 23, 2010, at 8:11 AM, Blake Covarrubias wrote:
> Wow. Really? I found the documentation on Plat to generally be
> understandable...enough that I was able to wrap my mind around it &
> perform a conversion from QuickBooks.
>
> I implemented Plat in '07. Instead of just importing basic
customer info &
> starting balances (as recommended) I actually wrote code to
import all
> historical data from QuickBooks into Plat. Past invoices,
payments, etc
> biofiwere all re-created in Plat. I even tied in provisioning for
most of
> our back-end services (email, DHCP, RADIUS, FTP, CPE ) into Plat
after the
> initial import.
>
> --
> Blake Covarrubias
>
> On Aug 23, 2010, at 7:41, [email protected]
<mailto:[email protected]> wrote:
>
>> I purchased platypus in 2007 and tried to implement it. It was
rather
>> difficult and cryptic. I abandoned the project.
>>
>> On Sunday 22/08/2010 at 5:23 pm, David Sovereen wrote:
>>> Have you looked at Platypus? Costs less, does more, scales
big, and is
>>> a proven solution (I've been using for 13 years, since 1997).
>>>
>>> Dave
>>>
>>> On Aug 22, 2010 7:50 PM, <[email protected]
<mailto:[email protected]>> wrote:
>>> > I have been using Quickbooks memorized transactions since 2001, I
>>> > added a JFFNMS monitoring server in 2004, a Scrutinizer
Netflow server
>>> > in 2007 We currently have 700+ customers
>>> >
>>> > My main problem with Quickbooks for billing is that it does
not handle
>>> > late fees adequately, so I don't charge them now. I have 300
customers
>>> > I could charge a $5 late fee this month and about 40 people I
could
>>> > charge a $15 reconnect fee this month as well. That is over
$2, 000: I
>>> > know with late fees, this number would come down, maybe cut in
>>> > half(which would mean I would get my money sooner). That is
why I can
>>> > cost justify moving to Powercode. I have seen enough
improvement over
>>> > the last year with Bertram buying them that I feel
comfortable enough
>>> > to move forward with them.
>>> >
>>> > My other problems are, call tracking for tech support, auto
shutoff
>>> > and auto reconnect. Online payment and transaction
>>> > history for my customers, double data entry into Quickbooks and
>>> > JFFNMS. Everything I need(still keep Netflow Server) to see
would be
>>> > on one system. My hope is that all the Azotel will continue
to improve
>>> > which should keep the Powercode folks focused on adding
features and
>>> > enhancements to their system. Competition is good for everyone!
>>> >
>>> >
>>> > On Sunday 22/08/2010 at 3:33 pm, Mike Hammett wrote:
>>> >> I'm looking to have something completely in place by the end
of the
>>> >> year. Because of the issues Matt pointed out, I don't want
to really
>>> >> add much more until it's automated.
>>> >>
>>> >> Well, after I rebuild a bunch of backhauls and turn a new
network
>>> >> into
>>> >> a
>>> >> routed one, the backends are next on my list.
>>> >>
>>> >> There sure isn't much information out there on Azotel. If I
didn't
>>> >> get
>>> >> the Solutions4ebiz emails, I'd think it was a secret. I remember
>>> >> deciding against Platypus years ago, but now I don't
remember why.
>>> >> Maybe I should revisit.
>>> >>
>>> >> The thing I don't like about WISPMon is that it's
outsourced. Well,
>>> >> unless I pay $10k, which would be inappropriate for my size.
I don't
>>> >> outsource my email, my DNS, my hosting, my lawn cutting, etc.
>>> >> Everything is in-house .
>>> >>
>>> >> -----
>>> >> Mike Hammett
>>> >> Intelligent Computing Solutions
>>> >> http://www.ics-il.com
>>> >>
>>> >>
>>> >>
>>> >> On 8/22/2010 8:52 AM, Mike Hammett wrote:
>>> >>>
>>> >>> I've been setting up FreeSide... forever. 1) I'm too poor
to hire
>>> >>> it out properly. 2) I haven't had the time to dedicate to it to
>>> >>> finishing it up.
>>> >>>
>>> >>> I remember seeing someone on here made a new backend
system. I'm
>>> >>> thinking it was WISPMon, but I'm not sure if there's
another out
>>> >>> there
>>> >>> that a WISP made.
>>> >>>
>>> >>> It looks as though WISPMon certain does things that
FreeSide doesn't
>>> >>> and
>>> >>> looks a hell of a lot better. However, does it do
everything that
>>> >>> FreeSide does?
>>> >>>
>>> >>>
>>> >>
>>> >>
>>> >>
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>>> >> http://signup.wispa.org/
>>> >>
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>>> >>
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<mailto:[email protected]>
>>> >>
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>>> >>
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>>> >
>>>
>>
>>
>>
>>
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