We do that as well. Essentially you end up with Platypus as the billing/data core with a lot of value add off to the side. If you keep everything loosely coupled upgrades etc aren't a problem.
So far we've always had at least one network and one customer service person that can program so when a efficiency gain can come by writing something they do it. Has been working out OK for the past 4 years even with turnover. On Mon, Aug 23, 2010 at 3:38 PM, Chuck Hogg <ch...@shelbybb.com> wrote: > Inventory stuff? Gerard has built some custom PHP scripts to do some neat > things...and I have done some as well. Problem is, we keep saying "ooh it'd > be neat to do this..." and then we go and do it. So our Platypus > installation isn't the norm at all. > > Regards, > > Chuck Hogg > > Shelby Broadband > 502-722-9292 > ch...@shelbybb.com > > http://www.shelbybb.com > > > On Sun, Aug 22, 2010 at 9:57 PM, Josh Luthman <j...@imaginenetworksllc.com> > wrote: >> >> Chuck - did you ever get an automated system for your network >> equipment? I thought you were working on something to do all that. >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> >> >> On Sun, Aug 22, 2010 at 9:45 PM, Chuck Hogg <ch...@shelbybb.com> wrote: >> > We use Platypus as well. The cost is well worth it, and is cheaper than >> > most. $100/mth for up to 1,000 customers, $200/mth for 5000 customers. >> > It >> > integrates with IPPay flawlessly. It has the capability to do a lot of >> > customizing. $2000 for a full 2 day training course, in your office if >> > you >> > can't figure it out. >> > >> > >> > On Sun, Aug 22, 2010 at 8:14 PM, Gino Villarini <g...@aeronetpr.com> >> > wrote: >> >> >> >> +1 >> >> >> >> >> >> >> >> Gino A. Villarini >> >> >> >> g...@aeronetpr.com >> >> >> >> Aeronet Wireless Broadband Corp. >> >> >> >> 787.273.4143 >> >> >> >> ________________________________ >> >> >> >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On >> >> Behalf Of David Sovereen >> >> Sent: Sunday, August 22, 2010 8:07 PM >> >> >> >> To: WISPA General List >> >> Subject: Re: [WISPA] Backend systems >> >> >> >> >> >> >> >> Have you looked at Platypus? Costs less, does more, scales big, and is >> >> a >> >> proven solution (I've been using for 13 years, since 1997). >> >> >> >> Dave >> >> >> >> On Aug 22, 2010 7:50 PM, <tfad...@coastinet.com> wrote: >> >> > I have been using Quickbooks memorized transactions since 2001, I >> >> > added a JFFNMS monitoring server in 2004, a Scrutinizer Netflow >> >> > server >> >> > in 2007 We currently have 700+ customers >> >> > >> >> > My main problem with Quickbooks for billing is that it does not >> >> > handle >> >> > late fees adequately, so I don't charge them now. I have 300 >> >> > customers >> >> > I could charge a $5 late fee this month and about 40 people I could >> >> > charge a $15 reconnect fee this month as well. That is over $2, 000: >> >> > I >> >> > know with late fees, this number would come down, maybe cut in >> >> > half(which would mean I would get my money sooner). That is why I can >> >> > cost justify moving to Powercode. I have seen enough improvement over >> >> > the last year with Bertram buying them that I feel comfortable enough >> >> > to move forward with them. >> >> > >> >> > My other problems are, call tracking for tech support, auto shutoff >> >> > and auto reconnect. Online payment and transaction >> >> > history for my customers, double data entry into Quickbooks and >> >> > JFFNMS. Everything I need(still keep Netflow Server) to see would be >> >> > on one system. My hope is that all the Azotel will continue to >> >> > improve >> >> > which should keep the Powercode folks focused on adding features and >> >> > enhancements to their system. Competition is good for everyone! >> >> > >> >> > >> >> > On Sunday 22/08/2010 at 3:33 pm, Mike Hammett wrote: >> >> >> I'm looking to have something completely in place by the end of the >> >> >> year. Because of the issues Matt pointed out, I don't want to really >> >> >> add much more until it's automated. >> >> >> >> >> >> Well, after I rebuild a bunch of backhauls and turn a new network >> >> >> into >> >> >> a >> >> >> routed one, the backends are next on my list. >> >> >> >> >> >> There sure isn't much information out there on Azotel. If I didn't >> >> >> get >> >> >> the Solutions4ebiz emails, I'd think it was a secret. I remember >> >> >> deciding against Platypus years ago, but now I don't remember why. >> >> >> Maybe I should revisit. >> >> >> >> >> >> The thing I don't like about WISPMon is that it's outsourced. Well, >> >> >> unless I pay $10k, which would be inappropriate for my size. I don't >> >> >> outsource my email, my DNS, my hosting, my lawn cutting, etc. >> >> >> Everything is in-house . >> >> >> >> >> >> ----- >> >> >> Mike Hammett >> >> >> Intelligent Computing Solutions >> >> >> http://www.ics-il.com >> >> >> >> >> >> >> >> >> >> >> >> On 8/22/2010 8:52 AM, Mike Hammett wrote: >> >> >>> >> >> >>> I've been setting up FreeSide... forever. 1) I'm too poor to hire >> >> >>> it out properly. 2) I haven't had the time to dedicate to it to >> >> >>> finishing it up. >> >> >>> >> >> >>> I remember seeing someone on here made a new backend system. I'm >> >> >>> thinking it was WISPMon, but I'm not sure if there's another out >> >> >>> there >> >> >>> that a WISP made. >> >> >>> >> >> >>> It looks as though WISPMon certain does things that FreeSide >> >> >>> doesn't >> >> >>> and >> >> >>> looks a hell of a lot better. However, does it do everything that >> >> >>> FreeSide does? >> >> >>> >> >> >>> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> -------------------------------------------------------------------------------- >> >> >> WISPA Wants You! Join today! >> >> >> http://signup.wispa.org/ >> >> >> >> >> >> >> >> >> -------------------------------------------------------------------------------- >> >> >> >> >> >> WISPA Wireless List: wireless@wispa.org >> >> >> >> >> >> Subscribe/Unsubscribe: >> >> >> http://lists.wispa.org/mailman/listinfo/wireless >> >> >> >> >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> > >> >> >> >> >> >> >> >> >> >> -------------------------------------------------------------------------------- >> >> WISPA Wants You! 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