Some cable provides latch onto the Mac address of the device being plugged into 
it.  And you have to reset the cable modem.

Chris

Greg Ihnen <[email protected]> wrote:

>I posted this on the MT forum but I wanted to throw it out here too. Thanks.
>
>I've got an RB-750 that I want to replace with an RB-750G and I can't get any 
>connectivity between the RB-750G and the Motorola Surfboard cable modem.
>
>First I exported in imported the RB-750's config into the RB-750G but the 
>RB-750G didn't seem to be getting a DHCP address from the Motorola Surfboard 
>cable modem on it's Ether1-Gateway port. I had a link light but no 
>connectivity, the RB-750G wouldn't even respond to a ping from the internet. 
>Then I tried the RB-750G with the default config (after \system reset) and it 
>still wouldn't work. Again I had a link light but no connectivity in or out. 
>Next I disabled the RB-750G's DHCP client on the Ether1-Gateway port and 
>manually configured it for the public IP address that the Surfboard has been 
>giving out via DCHP for years. It's a dynamic IP address but it never changes 
>even after widespread system wide outages experienced by the cable company. 
>That seems to be our address. Anyway, Even with the IP address manually 
>configured I still couldn't get any connectivity.
>
>I'm located in South America and the modem/RB-750G in question are in NY. I'm 
>managing all this remotely. When I was testing connectivity I was trying to 
>ping the router from the internet, connect to the router via WinBox from the 
>internet, and by having the local users attempt to access the internet. All of 
>those failed.
>
>Now my guess is the RB-750G and modem are not successfully auto-negotiating 
>the Ethernet port parameters. So I had the user pick up a cross over cable 
>which I'm going to try next with the RB-750G set to 100Mbps and full duplex.
>
>Any ideas about what the problem could be would be greatly appreciated.
>
>Greg
>
>
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