Crossover Cable shouldn't matter as all MT routerboards are auto MD/X.  Most
cable companies have the MAC authorized on their systems, and a call to
their support to rest the MAC should fix your problem.  If you see any
ethernet errors, try 100M/full on the port without auto negotiate.

Mike

On Sat, Apr 2, 2011 at 4:55 PM, Greg Ihnen <[email protected]> wrote:

> I posted this on the MT forum but I wanted to throw it out here too.
> Thanks.
>
> I've got an RB-750 that I want to replace with an RB-750G and I can't get
> any connectivity between the RB-750G and the Motorola Surfboard cable modem.
>
> First I exported in imported the RB-750's config into the RB-750G but the
> RB-750G didn't seem to be getting a DHCP address from the Motorola Surfboard
> cable modem on it's Ether1-Gateway port. I had a link light but no
> connectivity, the RB-750G wouldn't even respond to a ping from the internet.
> Then I tried the RB-750G with the default config (after \system reset) and
> it still wouldn't work. Again I had a link light but no connectivity in or
> out. Next I disabled the RB-750G's DHCP client on the Ether1-Gateway port
> and manually configured it for the public IP address that the Surfboard has
> been giving out via DCHP for years. It's a dynamic IP address but it never
> changes even after widespread system wide outages experienced by the cable
> company. That seems to be our address. Anyway, Even with the IP address
> manually configured I still couldn't get any connectivity.
>
> I'm located in South America and the modem/RB-750G in question are in NY.
> I'm managing all this remotely. When I was testing connectivity I was trying
> to ping the router from the internet, connect to the router via WinBox from
> the internet, and by having the local users attempt to access the internet.
> All of those failed.
>
> Now my guess is the RB-750G and modem are not successfully auto-negotiating
> the Ethernet port parameters. So I had the user pick up a cross over cable
> which I'm going to try next with the RB-750G set to 100Mbps and full duplex.
>
> Any ideas about what the problem could be would be greatly appreciated.
>
> Greg
>
>
>
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