Tell them that: a) They are responsible for everything that goes out over that router, if anything illegal occurs, it's their problem b) It'll slow them down to have that second person on their service.
And then offer to just downgrade their service level and give their neighbor an account of their own. If they don't want to, we won't stop them, but we also won't work on their service while the second person is connected, since that is an unsupported configuration. It's always gone away eventually for us. Kevin ----- Original Message ----- From: "Matt" <lm7...@gmail.com> To: "WISPA General List" <wireless@wispa.org> Sent: Monday, October 31, 2011 9:56 AM Subject: [WISPA] Neighbor Sharing Internet > What do you do when you find out that a customer is using a wireless > router to share Internet with neighbor and splitting the bill? I am > sure there are quite a few doing this but when they out right tell you > about it when on a tech call is rare. It is against our TOS. > > What do others do? > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
