Happened to me twice this week. I guess they are getting busy.

I pass them on to the customer, advise to secure their router if it's
not already, because it might be their neighbor doing it. Recommend to
not run bittorrent with uploading mode. Tell them I intend to ignore
this notice, but I don't know what their next course of action will
be.

Thanks,
Roger

On Fri, Mar 15, 2013 at 4:50 PM, Dan Petermann <[email protected]> wrote:
> We pass them on.
>
> On Mar 15, 2013, at 3:28 PM, Mike Lyon wrote:
>
>> Got my first DMCA infringement notice today (yay! Not...)
>>
>> Curious to hear what other action WISPs have taken with their
>> customers when these notices come down. Do you simply pass the notice
>> to the customer and have them correspond with the accuser or does the
>> WISP act as an intermediary between rhe accuser and the WISP customer?
>>
>> Thanks in advance!
>>
>> -mike
>>
>> Sent from my iPhone
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>
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