We block the offending traffic from the customer (it's almost always bittorrent or another peer to peer protocol), send the notice to the customer, and ask them to comply with the notice. We unblock the protocol if they inform us they have taken down the offending content. We reserve the right to cancel the customer's service if they repeatedly infringe.
The DCMA guidelines are pretty clear on the "notice and take down" requirements you have to fulfill to remain compliant yourself as the ISP. It's not a big deal in our experience. -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Ryan Spott Sent: Friday, March 15, 2013 9:28 PM To: WISPA General List Subject: Re: [WISPA] DMCA infringent notices... Did you bill the lawyer sending it to you? You can be the lawyer is billing his client. <http://news.cnet.com/8301-1023_3-10127841-93.html> ryan On 3/15/2013 2:50 PM, Dan Petermann wrote: > We pass them on. > > On Mar 15, 2013, at 3:28 PM, Mike Lyon wrote: > >> Got my first DMCA infringement notice today (yay! Not...) >> >> Curious to hear what other action WISPs have taken with their >> customers when these notices come down. Do you simply pass the notice >> to the customer and have them correspond with the accuser or does the >> WISP act as an intermediary between rhe accuser and the WISP customer? >> >> Thanks in advance! >> >> -mike >> >> Sent from my iPhone >> _______________________________________________ >> Wireless mailing list >> Wireless@wispa.org >> http://lists.wispa.org/mailman/listinfo/wireless > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless _______________________________________________ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless _______________________________________________ Wireless mailing list Wireless@wispa.org http://lists.wispa.org/mailman/listinfo/wireless
