Okay, so they say it is grounded through the power adapter in the QSG (which I 
still don't believe) and then show how to ground it through some slots in the 
side. I don't have one in front of me to see what it actually looks like, but 
the rendering on the QSG doesn't lend itself to one inferring that's what the 
slots are for.



-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com

----- Original Message -----
From: "Matt Hoppes" <mhop...@indigowireless.com>
To: "WISPA General List" <wireless@wispa.org>
Cc: "WISPA General List" <wireless@wispa.org>
Sent: Wednesday, May 22, 2013 11:15:51 AM
Subject: Re: [WISPA] Anyone home

Read the quick start guide. You use the grounding block. 

On May 22, 2013, at 11:37, Mike Hammett <wispawirel...@ics-il.net> wrote:

> Please explain how it is possible to carry three types of voltage over 2 
> wires.
> 
> 
> 
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
> 
> ----- Original Message -----
> From: "Matt Hoppes" <mhop...@indigowireless.com>
> To: "WISPA General List" <wireless@wispa.org>
> Sent: Wednesday, May 22, 2013 10:37:42 AM
> Subject: Re: [WISPA] Anyone home
> 
> Do you have a multimeter?  Go check it... it's grounded.
> 
> 
> Matt Hoppes
> Director of Information Technology
> Indigo Wireless
> +1 (570) 723-7312
> 
> On 5/22/13 11:31 AM, Mike Hammett wrote:
>> How can a two pin connector carry +, - and ground? I see no way the 5 port 
>> can be grounded. It looks like someone forgot something.
>> 
>> 
>> 
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>> 
>> ----- Original Message -----
>> From: "Matt Hoppes" <mhop...@indigowireless.com>
>> To: "WISPA General List" <wireless@wispa.org>
>> Sent: Wednesday, May 22, 2013 10:11:57 AM
>> Subject: Re: [WISPA] Anyone home
>> 
>> The TS-5 is a 24 volt DC unit intended to be run from a 120volt/220volt
>> to 24volt power supply.
>> 
>> By running directly off battery you need to do your own ground.
>> 
>> 
>> Matt Hoppes
>> Director of Information Technology
>> Indigo Wireless
>> +1 (570) 723-7312
>> 
>> On 5/22/13 11:01 AM, ~NGL~ wrote:
>>> The TS-5 is a 24 volt DC unit intended to run on batteries.
>>> NGL
>>> 
>>> --------------------------------------------------
>>> From: "Matt Hoppes" <mhop...@indigowireless.com>
>>> Sent: Wednesday, May 22, 2013 7:54 AM
>>> To: "WISPA General List" <wireless@wispa.org>
>>> Subject: Re: [WISPA] Anyone home
>>> 
>>>> Unless your battery pack negative is earth grounded... you aren't
>>>> grounded.
>>>> 
>>>> The TS5 is intended to be run off of 120volts, which will ground through
>>>> the power plug to the electric system.
>>>> 
>>>> Alternately, there are two spade connectors on the back that you can
>>>> wire to your earth grounds at the tower.
>>>> 
>>>> That would be my guess as to why you are blowing ports.
>>>> 
>>>> 
>>>> Matt Hoppes
>>>> Director of Information Technology
>>>> Indigo Wireless
>>>> +1 (570) 723-7312
>>>> 
>>>> On 5/22/13 10:53 AM, ~NGL~ wrote:
>>>>> How else can it be grounded?
>>>>> NGL
>>>>> 
>>>>> --------------------------------------------------
>>>>> From: "Matt Hoppes" <mhop...@indigowireless.com>
>>>>> Sent: Wednesday, May 22, 2013 7:49 AM
>>>>> To: "WISPA General List" <wireless@wispa.org>
>>>>> Subject: Re: [WISPA] Anyone home
>>>>> 
>>>>>> I don't believe that's a proper ground....
>>>>>> 
>>>>>> 
>>>>>> Matt Hoppes
>>>>>> Director of Information Technology
>>>>>> Indigo Wireless
>>>>>> +1 (570) 723-7312
>>>>>> 
>>>>>> On 5/22/13 10:44 AM, ~NGL~ wrote:
>>>>>>> The only ground is the negative on the battery pack.
>>>>>>> NGL
>>>>>>> 
>>>>>>>       *From:* Matt Hoppes <mailto:mhop...@indigowireless.com>
>>>>>>>       *Sent:* Tuesday, May 21, 2013 7:20 PM
>>>>>>>       *To:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>       *Cc:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>       *Subject:* Re: [WISPA] Anyone home
>>>>>>> 
>>>>>>>       How are you grounding the TS though?
>>>>>>> 
>>>>>>>       On May 21, 2013, at 21:54, ~NGL~ <n...@ngl.net
>>>>>>> <mailto:n...@ngl.net>>
>>>>>>>       wrote:
>>>>>>> 
>>>>>>>>       These are 24 volt running through voltage regulators from
>>>>>>>>       batteries. The tower is well grounded.
>>>>>>>>       NGL
>>>>>>>> 
>>>>>>>>           *From:* Matt Hoppes <mailto:mhop...@indigowireless.com>
>>>>>>>>           *Sent:* Tuesday, May 21, 2013 6:00 PM
>>>>>>>>           *To:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>>           *Cc:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>>           *Subject:* Re: [WISPA] Anyone home
>>>>>>>> 
>>>>>>>>           Do you have proper grounds?
>>>>>>>> 
>>>>>>>>           On May 21, 2013, at 20:48, ~NGL~ <n...@ngl.net
>>>>>>>>           <mailto:n...@ngl.net>> wrote:
>>>>>>>> 
>>>>>>>>>           But can they really fix it! There seems to be several of
>>>>>>>>>           these with the same problem.
>>>>>>>>>           I need something I can depend on, this is located in a
>>>>>>>>> remote
>>>>>>>>>           area, about 2 hours away.
>>>>>>>>>           Thanx
>>>>>>>>>           NGL
>>>>>>>>> 
>>>>>>>>>               *From:* CBB - Jay Fuller
>>>>>>>>> <mailto:par...@cyberbroadband.net>
>>>>>>>>>               *Sent:* Tuesday, May 21, 2013 5:40 PM
>>>>>>>>>               *To:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>>>               *Cc:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>>>               *Subject:* Re: [WISPA] Anyone home
>>>>>>>>> 
>>>>>>>>>               That is what I was thinking, RMA it...
>>>>>>>>> 
>>>>>>>>>                   ----- Original Message -----
>>>>>>>>>                   *From:* Matt Hoppes
>>>>>>>>> <mailto:mhop...@indigowireless.com>
>>>>>>>>>                   *To:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>>>                   *Cc:* WISPA General List <mailto:wireless@wispa.org>
>>>>>>>>>                   *Sent:* Tuesday, May 21, 2013 1:53 PM
>>>>>>>>>                   *Subject:* Re: [WISPA] Anyone home
>>>>>>>>> 
>>>>>>>>>                   Have you tried the forum?  That is generally the
>>>>>>>>>                   fastest way to get support.
>>>>>>>>> 
>>>>>>>>>                   If your device has gone bad, fill out the RMA form.
>>>>>>>>> 
>>>>>>>>>                   On May 21, 2013, at 14:11, ~NGL~ <n...@ngl.net
>>>>>>>>>                   <mailto:n...@ngl.net>> wrote:
>>>>>>>>> 
>>>>>>>>>>                   Anyone home at Ubiquiti Support?
>>>>>>>>>>                   I have tried for over a week to contact their
>>>>>>>>>> support.
>>>>>>>>>>                   On the first email I received a ticket number,
>>>>>>>>>> since
>>>>>>>>>>                   then nothing.
>>>>>>>>>>                   I have a Tough Switch TS5 that stops passing data
>>>>>>>>>> on
>>>>>>>>>>                   port 1 that I need to put back in service.
>>>>>>>>>>                   Is there a phone number that has a real person
>>>>>>>>>>                   available?
>>>>>>>>>>                   Thanx
>>>>>>>>>>                   NGL
>>>>>>>>>>                   <flag.gif> If you can read this Thank A Teacher.
>>>>>>>>>>                   And if it's in English Thank A Soldier!
>>>>>>>>>> 
>>>>>>>>>>                   _______________________________________________
>>>>>>>>>>                   Wireless mailing list
>>>>>>>>>>                   Wireless@wispa.org <mailto:Wireless@wispa.org>
>>>>>>>>>>                   http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>>>> 
>>>>>>>>>                   
>>>>>>>>> ------------------------------------------------------------------------
>>>>>>>>> 
>>>>>>>>>                   _______________________________________________
>>>>>>>>>                   Wireless mailing list
>>>>>>>>>                   Wireless@wispa.org <mailto:Wireless@wispa.org>
>>>>>>>>>                   http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>>>> 
>>>>>>>>>               
>>>>>>>>> ------------------------------------------------------------------------
>>>>>>>>> 
>>>>>>>>>               _______________________________________________
>>>>>>>>>               Wireless mailing list
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>>>>>>>>>           Wireless mailing list
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>>>>>>>>>           http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>>> 
>>>>>>>>           
>>>>>>>> ------------------------------------------------------------------------
>>>>>>>> 
>>>>>>>>           _______________________________________________
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>>>>>>>>       Wireless@wispa.org <mailto:Wireless@wispa.org>
>>>>>>>>       http://lists.wispa.org/mailman/listinfo/wireless
>>>>>>> 
>>>>>>>       
>>>>>>> ------------------------------------------------------------------------
>>>>>>> 
>>>>>>>       _______________________________________________
>>>>>>>       Wireless mailing list
>>>>>>>       Wireless@wispa.org
>>>>>>>       http://lists.wispa.org/mailman/listinfo/wireless
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>>>>>>> 
>>>>>>> 
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>>>>>> _______________________________________________
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>>>>> 
>>>>> _______________________________________________
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>>> 
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