Going with faulty boards. Had a link with good signal then it died and we could never get the 60 GHz radio to recover. Tried a couple factory Ignite power bricks with the same result. Either real bad firmware or a bad radio module. Going back for repair.
On Mon, Jun 20, 2016 at 11:02 PM, Judd Dare <[email protected]> wrote: > Almost sounds like a low voltage issue or faulty boards internally. > On Jun 20, 2016 10:48 AM, "Chadwick Wachs" <[email protected]> wrote: > >> Update to all on this. We are running MCS1, the latest public firmware >> and contacted Ignite support. They are responsive. We did get the 60 GHz >> radios to link up once - for about 30 minutes. Then, the 60 GHz radio on >> the client end died. Can't open the 60 GHz aiming tool and the dashboard >> acts like the radio is off. >> >> We have been through a number of reboots to get the 60 GHz radio to wake >> back up. No dice. Ignite is aware of the issue, acknowledges I am not the >> only one who has seen this but so far no solutions. Last night, the 5 GHz >> link between these two radios died at 3am (not a production link). We lost >> all wireless and ethernet access to the client radio until a reboot. >> >> After rebooting, the 5 GHz would not pass any traffic until the 60 GHz >> radios were turned off in the interface on both ends. Both ends are on big >> UPSs so I don't think power is the issue, I think there is buggy firmware. >> While I have *some* time to deal with testing firmware and trouble >> shooting, I don't have unlimited time to do this. >> >> It is back running on 5 GHz. It is aimed well - we did get a solid 60 GHz >> signal but we never got the 60's to link back up after one mysteriously >> stopped. >> >> >> >> On Sun, Jun 19, 2016 at 12:37 AM, Rob Genovesi <[email protected]> >> wrote: >> >>> Aiming takes patience, the scopes aren't perfect but a huge help. We >>> found that turning off auto MCS and using fixed lower rate helped a >>> lot. Make sure you have the newest firmware, I believe there are more >>> updates coming out soon as well. IgniteNet support was responsive and >>> very helpful when we had questions. >>> >>> >>> Rob Genovesi • Coastside.Net • Owner >>> 650-712-5900 • 525B Obispo Rd • Half Moon Bay CA >>> >>> On Wed, Jun 15, 2016 at 4:55 PM, Chadwick Wachs <[email protected]> >>> wrote: >>> > I have been trying for a couple days to get a new PTP60-35 60 GHz link >>> up >>> > and running with no luck. Looking for some help / suggestions from >>> anyone >>> > who has been successful getting links up. The 5 GHz link is working >>> but 60 >>> > never trains up. I bought the spotting scopes and each end is dead >>> center. >>> > Good old fashioned up/down/left/right aiming methods do not seem to >>> work >>> > either and IgniteNet is lacking in the support department. >>> > >>> > Anyone want to contact me off list if you have any suggestions on what >>> > worked for you? >>> > >>> > Thanks, >>> > Chad >>> > >>> > _______________________________________________ >>> > Wireless mailing list >>> > [email protected] >>> > http://lists.wispa.org/mailman/listinfo/wireless >>> > >>> _______________________________________________ >>> Wireless mailing list >>> [email protected] >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >> >> >> >> -- >> >> ____________________________ >> >> AU Wireless (Golden Wireless) >> >> www.AUwireless.net <http://www.auwireless.net/> >> >> *Facebook <https://www.facebook.com/AU-Wireless-1630781100539377/>* | >> @auwirelessnet <https://twitter.com/AUWirelessNet> >> >> _______________________________________________ >> Wireless mailing list >> [email protected] >> http://lists.wispa.org/mailman/listinfo/wireless >> >> > _______________________________________________ > Wireless mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/wireless > > -- ____________________________ AU Wireless (Golden Wireless) www.AUwireless.net <http://www.auwireless.net/> *Facebook <https://www.facebook.com/AU-Wireless-1630781100539377/>* | @auwirelessnet <https://twitter.com/AUWirelessNet>
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