If it's possible - or on your to do list anyway - upgrade to 5.5. I don't suspect that this will solve the problem, although it could, but I think it should help the server error/crash/exception more gracefully, and should give you some reporting.
Ben is right that the TAGS over power the ACTION, but the action, in my experience, is still very good. My servers create around 3 million emails each month using the action (from hundreds of TAF files) and I've never seen the crash you are describing. I do, however, have a nearly dedicated connection between the Witango servers and the email server (running iMail 8.2), and support many threads on the server. You can wrap the email tag into a TCF to make them a little easier to use. I'm sure someone on the list can get you started with that. It's something I've been meaning to do. As for the internals, the email action can not be changed by WT without changing the TAF format, which will happen in the future. If you want the email action to have additional features - email WT. I do believe the underpinnings were updated slightly in 5.0 and again in 5.5, mostly to do with connection management. I can't sight any specific improvements that I recall, however. Robert PS. If there's just one action causing the problem, try deleting and remaking it, or moving to a TAF/TCF of its own and branching/calling it to separate out the logic. Sometimes this will fix something strange in a TAF, or perhaps help you isolate the problem better. -----Original Message----- From: Dave Machin [mailto:[EMAIL PROTECTED] Sent: Monday, May 23, 2005 4:38 PM To: [email protected] Subject: Witango-Talk: Mail Action Locks Up Server We've been having a recurring problem with Mail Actions locking up the Witango Server. We've had a lockup once a week for the last couple weeks. WiTango probably sends out 50 to 100 emails per day and they generally work fine. The one causing the lockup seems normal - the from address is valid and the body is the same as the emails that work. The mail server is online and responding fine and it doesn't record any log events when this happens. Any ideas where to look to troubleshoot this? W2K SP4, WiTango 5.0.1.065 Dave Machin ________________________________________________________________________ TO UNSUBSCRIBE: Go to http://www.witango.com/developer/maillist.taf ________________________________________________________________________ TO UNSUBSCRIBE: Go to http://www.witango.com/developer/maillist.taf
