Looking at that forum thread, I have seen something similar, and it only
affects the "Files-In-Use" dialog, NOT the actual file (that is not in use).
The "affected" file never (in the instances I have seen, when I told
Files-In-Use to ignore) was either a source of a conflict dialog nor a cause
of actual reboot.

 

The only two types of support calls we received from this scenario are 1)
from those that see Files-In-Use and freak out, calling support to ask why
uninstall and/or upgrade should require a reboot when they had shut down the
application already, and 2) from those that clicked Ignore and then called
Support to log a bug because there was no reboot (since they expected one).

 

I was a long time ago surprised that the Vital setting wasn't on by default.
I would vote for on by default, and revert the default setting to off via
candle command-line switch.

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Christopher
Painter
Sent: Sunday, May 04, 2008 10:39 AM
To: Neil Sleightholm; WiX-users
Subject: Re: [WiX-users] RFC: File vitality

 

As I said, that failing install is going to generate a report call either
way.  In this scenario, the install may actually succeed and thereby avoid
that support call.   Also if that file is critical an installed product
could possibly still launch the program which in turn could perform it's own
health check and cause a repair.  During that repair it could be possible
that whatever is causing the problem would be gone or it could be that you
get into a repair loop.   


Regardless your probably going to be getting that support call anyways.
The question I would ask,  is just how often  does this scenario happen
anyways?   Are we talking about a .0001% chance of happening?   It's quite
possibly  not even worth the time spent on the discussion.

2systems.com> wrote:

I would suggest this presumes that the person doing the install knows what
they are doing! In a corporate environment that may be true and in that case
you could build installs with vital off (having said that most of our
installs are run silently so failing is a better option). I think the
install failing is preferable to having a support call because one "vital"
file is missing.

 

Neil

 

From: Christopher Painter [mailto:[EMAIL PROTECTED] 
Sent: 04 May 2008 14:48
To: Neil Sleightholm; WiX-users
Subject: Re: [WiX-users] RFC: File vitality

 

There is a recent PSDK.MSI thread where Simon Scott suspects a FilesInUse
pattern bug:

 

http://groups.google.com/group/microsoft.public.platformsdk.msi/browse_threa
d/thread/17f76202ee2b2742/dc061211ad4db61a?lnk=raot

He thinks MSI is having a false positive on a locked file and that pressing
ignore results in a successful instalation.  In this scenario, making all
component files vital by default would actually result in a blocked
installation.

 

It would be difficult to predict in advance of shipping a product which
files might trip this possible bug so IMHO it might be best to leave vital
not set and let the administrator roll the dice when choosing to hit ignore,
retry or cancel.  If you don't, you'll be getting the support call anyways
since the install rolled back.

 


Neil Sleightholm <[EMAIL PROTECTED]> wrote:

I would vote for make vital true by default with the option of setting
it off via the command line. I have never really thought there are many
occasions when making a file optional would be ok. I would guess that a
lot of installs (mine included) don't set this but that clicking
"ignore" would actually break the install.

Neil

Neil Sleightholm
X2 Systems Limited
[EMAIL PROTECTED]

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Bob Arnson
Sent: 04 May 2008 05:04
To: WiX-users
Subject: [WiX-users] RFC: File vitality

I just posted a request for comments on my blog, to ask about a change 
we're considering to simplify WiX authoring. You can see the post here:

http://www.joyofsetup.com/2008/05/03/rfc-vitality/

The short version is that we're considering marking all files with the 
msidbFileAttributesVital bit set by default. That's a behavior change 
and we wanted to get feedback before deciding either way. Please read 
the whole post and let us know what you think, either via blog post 
comments or mail on this list.

-- 
sig://boB
http://joyofsetup.com/



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