Is the upgrade shipped as an MSI or an MSP? I've seen that happen with MSP's when doing stuff like deleting files from the new version without authoring an appropriate RemoveFile.
If it's an MSI are you using a bootstrapper to deploy it or just the raw MSI? Palbinder Sandher Software Deployment & IT Administrator T: +44 (0) 141 945 8500 F: +44 (0) 141 945 8501 http://www.iesve.com **Design, Simulate + Innovate with the <Virtual Environment>** Integrated Environmental Solutions Limited. Registered in Scotland No. SC151456 Registered Office - Helix Building, West Of Scotland Science Park, Glasgow G20 0SP Email Disclaimer -----Original Message----- From: John Lalande [mailto:johnlala...@gmail.com] Sent: 04 November 2010 17:37 To: wix-users@lists.sourceforge.net Subject: [WiX-users] upgrade requesting location of previous MSI I have been unable to recreate this issue here, but I am getting reports of users attempting to upgrade to the next version of our product getting a dialog to browse to the location of the previous version's MSI file, which is no longer where the installing user had it. This is causing the upgrade to fail. Like I said, I am unable to reproduce this issue. But I have to find some way to resolve it short of delivering the previous version of our product with the upgrade. Does anyone know what might be causing this? John ------------------------------------------------------------------------ ------ The Next 800 Companies to Lead America's Growth: New Video Whitepaper David G. Thomson, author of the best-selling book "Blueprint to a Billion" shares his insights and actions to help propel your business during the next growth cycle. Listen Now! http://p.sf.net/sfu/SAP-dev2dev _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ The Next 800 Companies to Lead America's Growth: New Video Whitepaper David G. Thomson, author of the best-selling book "Blueprint to a Billion" shares his insights and actions to help propel your business during the next growth cycle. Listen Now! http://p.sf.net/sfu/SAP-dev2dev _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
