Your msi should be caches on the users machine in c:\windows\installer iirc but it will have an odd name. Check whether you can find it. When it is cached if think all the binaries are removed so that it is only the install logic, if you are doing anything that runs one of the binaries on uninstall that can cause issues. As someone else said turn on logging and you should see the issue.
Neil Neil Sleightholm n...@x2systems.com On 4 Nov 2010, at 17:48, "John Lalande" <johnlala...@gmail.com> wrote: > I have been unable to recreate this issue here, but I am getting > reports of users attempting to upgrade to the next version of our > product getting a dialog to browse to the location of the previous > version's MSI file, which is no longer where the installing user had > it. > > This is causing the upgrade to fail. Like I said, I am unable to > reproduce this issue. But I have to find some way to resolve it short > of delivering the previous version of our product with the upgrade. > > Does anyone know what might be causing this? > > John > > ------------------------------------------------------------------------------ > The Next 800 Companies to Lead America's Growth: New Video Whitepaper > David G. Thomson, author of the best-selling book "Blueprint to a > Billion" shares his insights and actions to help propel your > business during the next growth cycle. Listen Now! > http://p.sf.net/sfu/SAP-dev2dev > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users ------------------------------------------------------------------------------ The Next 800 Companies to Lead America's Growth: New Video Whitepaper David G. Thomson, author of the best-selling book "Blueprint to a Billion" shares his insights and actions to help propel your business during the next growth cycle. Listen Now! http://p.sf.net/sfu/SAP-dev2dev _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
