Hi,
It's a very old laptop. I ran windows update on it and it listed 100 updates.
Note at this time my burn package (i.e. my program) was still installed. I
installed the 100 updates and rebooted the computer. I tried uninstalling my
program and it failed and this was in the log:
[0F24:0B64][2012-03-27T16:05:33]: Detect complete, result: 0x0
[0F24:0B64][2012-03-27T16:05:35]: Plan 3 packages, action: Uninstall
[0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed dependents check on
package provider: {A20ABBF9-534E-41A2-A7FE-7611EB47E7A1}
[0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed to plan dependency
actions to unregister package: ShellSetup.msi
[0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed to plan execute
package.
I then did a repair which was successful and after that I was able to
successfully uninstall my program. I installed my program again and I no
longer have the "updates could not be paused" error. But any idea why I get
the error that prevents my from uninstalling?
My burn package installs (in listed order):
(1) .net framework 4.0 (not cached)
(2) Visual 2010 C++ Redistributable Package (not cached)
(3) Shell Setup.msi (which is my program, this is cached)
When I ran Windows Update among the 100 updates were updates for the .net
framework 4.0 so this may be the reason for uninstall failure.
I went to another computer I had and checked for updates. There was an update
for Visual 2010 C++ Redistributable so I installed that (before this I had
already installed my program on this computer). After I did and went to
uninstall my program it gave me the same error as the other computer. Exact
same message in log as above. I had to do a repair and then was able to
uninstall my program successfully. So it seems any changes to .net or
redistributable will prevent uninstall.
Is this a known bug with burn? Or is there something I need to do differently?
It also appears that when I do a repair the .net 4.0 framework is downloaded (I
guess since it is not cached). How does this affect the updates/patches that
get installed from windows update when burn repairs the .net framework?
Wouldn't the repair overwrite the new updates?
Wes
-----Original Message-----
From: Rob Mensching [mailto:[email protected]]
Sent: March-26-12 8:13 PM
To: General discussion for Windows Installer XML toolset.
Subject: Re: [WiX-users] Wix 3.6 Burn - Automatic Updates could not be paused
Yes, that is exactly what it is trying to do. Something is unhappy with AU on
that machine.
On Mon, Mar 26, 2012 at 2:30 PM, Wesley Manning <[email protected]> wrote:
> Hi,
>
> I'm testing the burn (the
> WixStandardBootstrapperApplication.HyperlinkLicense version) installer
> I created on three computers two of which are Windows XP with service pack 3.
>
> This error always appears in the burn log for one of them: "Automatic
> updates could not be paused due to error: 0x8024a000. Continuing... ".
> This can cause the installer to hang for up to 6 minutes. It only occurs
> on the same computer. This occurs just after "Apply begin" in the log.
>
> Does anybody know possible reasons why this is occurring and what I
> can do about it, if anything? Is this a bug?
>
> I assume it is attempting to pause Windows Update. Is this true?
>
> Regards,
>
> Wes Manning
> www.dynagen.ca<http://www.dynagen.ca>
>
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--
virtually, Rob Mensching - http://RobMensching.com LLC
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