Can you open a bug on the 0x8007002 error. There was an old issue about
that but if you're using the latest drops, it should be fixed there.

On Wed, Mar 28, 2012 at 5:44 AM, Wesley Manning <wmann...@dynagen.ca> wrote:

> I'm using v3.6.2726.
>
> -----Original Message-----
> From: Rob Mensching [mailto:r...@robmensching.com]
> Sent: March-28-12 12:45 AM
> To: General discussion for Windows Installer XML toolset.
> Subject: Re: [WiX-users] Wix 3.6 Burn - Automatic Updates could not be
> paused
>
> What version of the WiX toolset are you using?
>
> On Tue, Mar 27, 2012 at 12:49 PM, Wesley Manning <wmann...@dynagen.ca
> >wrote:
>
> > Hi,
> >
> > It's a very old laptop.  I ran windows update on it and it listed 100
> > updates.  Note at this time my burn package (i.e. my program) was
> > still installed.  I installed the 100 updates and rebooted the
> > computer.  I tried uninstalling my program and it failed and this was in
> the log:
> >
> > [0F24:0B64][2012-03-27T16:05:33]: Detect complete, result: 0x0
> > [0F24:0B64][2012-03-27T16:05:35]: Plan 3 packages, action: Uninstall
> > [0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed dependents
> > check on package provider: {A20ABBF9-534E-41A2-A7FE-7611EB47E7A1}
> > [0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed to plan
> > dependency actions to unregister package: ShellSetup.msi
> > [0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed to plan
> > execute package.
> >
> > I then did a repair which was successful and after that I was able to
> > successfully uninstall my program.  I installed my program again and I
> > no longer have the "updates could not be paused" error.  But any idea
> > why I get the error that prevents my from uninstalling?
> >
> > My burn package installs (in listed order):
> > (1) .net framework 4.0 (not cached)
> > (2) Visual 2010 C++ Redistributable Package (not cached)
> > (3) Shell Setup.msi (which is my program, this is cached)
> >
> > When I ran Windows Update among the 100 updates were updates for the
> > .net framework 4.0 so this may be the reason for uninstall failure.
> >
> > I went to another computer I had and checked for updates.  There was
> > an update for Visual 2010 C++ Redistributable so I installed that
> > (before this I had already installed my program on this computer).
> > After I did and went to uninstall my program it gave me the same error
> as the other computer.
> >  Exact same message in log as above.  I had to do a repair and then
> > was able to uninstall my program successfully.  So it seems any
> > changes to .net or redistributable will prevent uninstall.
> >
> > Is this a known bug with burn?  Or is there something I need to do
> > differently?
> >
> > It also appears that when I do a repair the .net 4.0 framework is
> > downloaded (I guess since it is not cached).  How does this affect the
> > updates/patches that get installed from windows update when burn
> > repairs the .net framework?  Wouldn't the repair overwrite the new
> updates?
> >
> > Wes
> >
> > -----Original Message-----
> > From: Rob Mensching [mailto:r...@robmensching.com]
> > Sent: March-26-12 8:13 PM
> > To: General discussion for Windows Installer XML toolset.
> > Subject: Re: [WiX-users] Wix 3.6 Burn - Automatic Updates could not be
> > paused
> >
> > Yes, that is exactly what it is trying to do. Something is unhappy
> > with AU on that machine.
> >
> > On Mon, Mar 26, 2012 at 2:30 PM, Wesley Manning <wmann...@dynagen.ca>
> > wrote:
> >
> > > Hi,
> > >
> > > I'm testing the burn (the
> > > WixStandardBootstrapperApplication.HyperlinkLicense version)
> > > installer I created on three computers two of which are Windows XP
> > > with service
> > pack 3.
> > >
> > > This error always appears in the burn log for one of them:
> > > "Automatic updates could not be paused due to error: 0x8024a000.
>  Continuing... ".
> > >  This can cause the installer to hang for up to 6 minutes.  It only
> > occurs
> > > on the same computer.   This occurs just after "Apply begin" in the
> log.
> > >
> > > Does anybody know possible reasons why this is occurring and what I
> > > can do about it, if anything?  Is this a bug?
> > >
> > > I assume it is attempting to pause Windows Update.  Is this true?
> > >
> > > Regards,
> > >
> > > Wes Manning
> > > www.dynagen.ca<http://www.dynagen.ca>
> > >
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> >
> >
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