Wesley, yes, please attach your log to the bug. Did you author any dependencies for any packages, including your ShellSetup.msi? Was this your own MSI that you built, and not something that Microsoft Update would've affected (i.e., upgraded, patched, etc.)? Or was this something from Microsoft you rebundled that might've been affected?
On Wed, Mar 28, 2012 at 6:30 AM, Wesley Manning <wmann...@dynagen.ca> wrote: > Done. I can attach my burn package exe to the bug if you want. Let me > know if you need anything else > > Wes > > -----Original Message----- > From: Rob Mensching [mailto:r...@robmensching.com] > Sent: March-28-12 10:07 AM > To: General discussion for Windows Installer XML toolset. > Subject: Re: [WiX-users] Wix 3.6 Burn - Automatic Updates could not be > paused > > Can you open a bug on the 0x8007002 error. There was an old issue about > that but if you're using the latest drops, it should be fixed there. > > On Wed, Mar 28, 2012 at 5:44 AM, Wesley Manning <wmann...@dynagen.ca> > wrote: > > > I'm using v3.6.2726. > > > > -----Original Message----- > > From: Rob Mensching [mailto:r...@robmensching.com] > > Sent: March-28-12 12:45 AM > > To: General discussion for Windows Installer XML toolset. > > Subject: Re: [WiX-users] Wix 3.6 Burn - Automatic Updates could not be > > paused > > > > What version of the WiX toolset are you using? > > > > On Tue, Mar 27, 2012 at 12:49 PM, Wesley Manning <wmann...@dynagen.ca > > >wrote: > > > > > Hi, > > > > > > It's a very old laptop. I ran windows update on it and it listed > > > 100 updates. Note at this time my burn package (i.e. my program) > > > was still installed. I installed the 100 updates and rebooted the > > > computer. I tried uninstalling my program and it failed and this > > > was in > > the log: > > > > > > [0F24:0B64][2012-03-27T16:05:33]: Detect complete, result: 0x0 > > > [0F24:0B64][2012-03-27T16:05:35]: Plan 3 packages, action: Uninstall > > > [0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed > > > dependents check on package provider: > > > {A20ABBF9-534E-41A2-A7FE-7611EB47E7A1} > > > [0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed to plan > > > dependency actions to unregister package: ShellSetup.msi > > > [0F24:0B64][2012-03-27T16:05:35]: Error 0x80070002: Failed to plan > > > execute package. > > > > > > I then did a repair which was successful and after that I was able > > > to successfully uninstall my program. I installed my program again > > > and I no longer have the "updates could not be paused" error. But > > > any idea why I get the error that prevents my from uninstalling? > > > > > > My burn package installs (in listed order): > > > (1) .net framework 4.0 (not cached) > > > (2) Visual 2010 C++ Redistributable Package (not cached) > > > (3) Shell Setup.msi (which is my program, this is cached) > > > > > > When I ran Windows Update among the 100 updates were updates for the > > > .net framework 4.0 so this may be the reason for uninstall failure. > > > > > > I went to another computer I had and checked for updates. There was > > > an update for Visual 2010 C++ Redistributable so I installed that > > > (before this I had already installed my program on this computer). > > > After I did and went to uninstall my program it gave me the same > > > error > > as the other computer. > > > Exact same message in log as above. I had to do a repair and then > > > was able to uninstall my program successfully. So it seems any > > > changes to .net or redistributable will prevent uninstall. > > > > > > Is this a known bug with burn? Or is there something I need to do > > > differently? > > > > > > It also appears that when I do a repair the .net 4.0 framework is > > > downloaded (I guess since it is not cached). How does this affect > > > the updates/patches that get installed from windows update when burn > > > repairs the .net framework? Wouldn't the repair overwrite the new > > updates? > > > > > > Wes > > > > > > -----Original Message----- > > > From: Rob Mensching [mailto:r...@robmensching.com] > > > Sent: March-26-12 8:13 PM > > > To: General discussion for Windows Installer XML toolset. > > > Subject: Re: [WiX-users] Wix 3.6 Burn - Automatic Updates could not > > > be paused > > > > > > Yes, that is exactly what it is trying to do. Something is unhappy > > > with AU on that machine. > > > > > > On Mon, Mar 26, 2012 at 2:30 PM, Wesley Manning > > > <wmann...@dynagen.ca> > > > wrote: > > > > > > > Hi, > > > > > > > > I'm testing the burn (the > > > > WixStandardBootstrapperApplication.HyperlinkLicense version) > > > > installer I created on three computers two of which are Windows XP > > > > with service > > > pack 3. > > > > > > > > This error always appears in the burn log for one of them: > > > > "Automatic updates could not be paused due to error: 0x8024a000. > > Continuing... ". > > > > This can cause the installer to hang for up to 6 minutes. It > > > > only > > > occurs > > > > on the same computer. This occurs just after "Apply begin" in the > > log. > > > > > > > > Does anybody know possible reasons why this is occurring and what > > > > I can do about it, if anything? Is this a bug? > > > > > > > > I assume it is attempting to pause Windows Update. Is this true? > > > > > > > > Regards, > > > > > > > > Wes Manning > > > > www.dynagen.ca<http://www.dynagen.ca> > > > > > > > > ------------------------------------------------------------------ > > > > -- > > > > -- > > > > -------- > > > > This SF email is sponsosred by: > > > > Try Windows Azure free for 90 days Click Here > > > > http://p.sf.net/sfu/sfd2d-msazure > > > > _______________________________________________ > > > > WiX-users mailing list > > > > WiX-users@lists.sourceforge.net > > > > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > > > > > > > > > > > > -- > > > virtually, Rob Mensching - http://RobMensching.com LLC > > > > > > -------------------------------------------------------------------- > > > -- > > > -------- > > > This SF email is sponsosred by: > > > Try Windows Azure free for 90 days Click Here > > > http://p.sf.net/sfu/sfd2d-msazure___________________________________ > > > __ > > > __________ > > > WiX-users mailing list > > > WiX-users@lists.sourceforge.net > > > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > > > > > > > > > > > -------------------------------------------------------------------- > > > -- > > > -------- > > > This SF email is sponsosred by: > > > Try Windows Azure free for 90 days Click Here > > > http://p.sf.net/sfu/sfd2d-msazure > > > _______________________________________________ > > > WiX-users mailing list > > > WiX-users@lists.sourceforge.net > > > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > > > > > > > -- > > virtually, Rob Mensching - http://RobMensching.com LLC > > > > ---------------------------------------------------------------------- > > -------- > > This SF email is sponsosred by: > > Try Windows Azure free for 90 days Click Here > > http://p.sf.net/sfu/sfd2d-msazure_____________________________________ > > __________ > > WiX-users mailing list > > WiX-users@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > > > > > > ---------------------------------------------------------------------- > > -------- > > This SF email is sponsosred by: > > Try Windows Azure free for 90 days Click Here > > http://p.sf.net/sfu/sfd2d-msazure > > _______________________________________________ > > WiX-users mailing list > > WiX-users@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > > -- > virtually, Rob Mensching - http://RobMensching.com LLC > > ------------------------------------------------------------------------------ > This SF email is sponsosred by: > Try Windows Azure free for 90 days Click Here > http://p.sf.net/sfu/sfd2d-msazure_______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > > > > > ------------------------------------------------------------------------------ > This SF email is sponsosred by: > Try Windows Azure free for 90 days Click Here > http://p.sf.net/sfu/sfd2d-msazure > _______________________________________________ > WiX-users mailing list > WiX-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/wix-users > -- *Heath Stewart *Visual Studio Professional Deployment Experience team, Microsoft http://blogs.msdn.com/heaths ------------------------------------------------------------------------------ This SF email is sponsosred by: Try Windows Azure free for 90 days Click Here http://p.sf.net/sfu/sfd2d-msazure _______________________________________________ WiX-users mailing list WiX-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/wix-users
