Ok, Are you sure that ot was from me ?  Please check the IP... I have looked up a couple of addies but don't remember having a problem. I think that a firewall would cause a problem, that's a no brainer.
 
   Later,
       nicholas_t
 

  My microcontroller is
   probably 12 times faster
    than the one you're using now.
     (it's also smarter)
----- Original Message -----
From: Ben Mills
Sent: Monday, June 14, 2004 12:57 PM
Subject: RE: [SPAM] Re: [WS_FTP Forum] pinging IP

At 10:27 AM 6/14/2004, you wrote:

>>Hi,
>>
>>Here is the story: I uninstalled version 4 completely, then installed
>>version 5. The server is running. When I try loging in as user using ftp
>>pro, it gives me error 530, "incorrect unser name/password", when I try
>>loging in to the manager, same thing.
>>Now when I try pinging to that IP address, gives me "Request timed out",
>>and the same with tracert.
>>
>>Here is the question: could this have to do with router/firewall changing
>>configuration after I uninstalled version 4? Is it maybe necessary to
>>reconfigure router/firewall?
>>The reason is a separate person deals with this part, so I have to
>>instruct in that case.
>>
>>Thank you for ANY thoughts.
>>Alyssa

The Ipswitch KB seems to be down at the moment. But if you have a system
backup dated prior to the change over, you need to export and import into
your registry everything that was under
HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\iFtpSvc. Also the "security"folder
needs to be saved and imported into the new installation dir. The .acc
files in the server's root dir need to be saved and pasted into the new
server dir. I may have forgotten something, but if the previous steps
weren't taken, you will have lost your server's key ( if you had generated
one)and cert, all accounts, network settings such as IPs, passwords and
all, along with virtual domains etc.

The KB is back up.
http://support.ipswitch.com/kb/FS-20000629-DM01.htm

V5 installs right over 4.0x with no problem. A complete uninstall isn't
necessary. But even if you wish to do a clean installation, follow the
instructions on the URL above and /changing/moving servers can be done in
minutes. For what it's worth, I always backup my drives to image before
making software changes. If I get into problems, or more work than I
anticipated for he time I have available, I start the restore process and
leave. Within an hour or so, it has restored, rebooted, went online and I'm
migraine free. If you have a bunch of accounts on your server, it may be
easier to restore your drive to its previous state, then follow the KB and
do it the easy way.

I agree with the other poster. Don't get tough with the ipswitch techs who
stop by to offer their help--- Pro Bono. Although this is a "self serve"
list, I like to read their posts, and don't wish to do anything to
discourage them from offering help. Some of them probably do so on their
own time.

Ben


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