[WS_FTP Forum] Troubleshooting connection error

[Mary Beth Martin]

I've searched the knowledge base but didn't find anything to address my difficulty. Here's the situation: When I open WS FTP and attempt to connect to my web site, I get this message: "Address lookup of "ftp://www.thecoffeeisland.com" failed.  It may be misspelled, or your computer may not be connected to the network or Internet. Also check that your DNS and local name servers are properly configured and responding." However, when I open Internet Explorer and initiate an FTP session to this same address, the connection is successful. Even though I initiate the session using IE, it opens WS FTP and a window pops up with a dialogue box for me to enter usr name and password. This weirdness happens only with that one address. What I've tried so far: 1. I've checked and re-checked the spelling of all information. It's correct and it was correct in the first place. 2. In WS FTP, I deleted the Coffee Island site from the list, and started over with a new listing.  Still not able to connect. I've done this several times just to make sure all info is correct. 3. I also de-selected browser integration for IE and tried connecting through WS FTP, but it still won't connect. Doubtless there is something I have overlooked, but I'm having trouble figuring out what it is. Please advise.