Hey Erich, Thanks for the reply. Here's what I've done: 1) deleted the failed FTP host and created a new host 2) assigned a private IP address 3) setup myself as a test/admin user 4) tested FTP access (no encryption): works fine. 5) Created an SSL certificate: successful 6) Attempted to import new SSL cert to the Trusted Authorities section: got an error: "Adding the certificate to the database failed." I cannot find any reason for this to fail. This is something that I had running on this server about a year or so ago and it worked fine. It was disabled for one reason or another and now the client wants to implement this again. It should be no big deal but it's becoming a headache. Any thoughts here? Troy D. Hilton Serveon, Inc. 302-529-8640 <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] _____
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, May 04, 2007 4:05 AM To: [email protected] Subject: RE: [WS_FTP Forum] Cannot import SSL Cert as Trusted; Cannot access SSL Options Hello Troy, According to my experience the following reasons can cause the phenomenon that the SSL and Certificate Management is greyed out. 1. You cannot maintain certificates remotely. You must maintain this with the WS_FTP Server Manager program on the server itself. 2. The FTP host may be a $virtual host only. You can maintain SSL and certificates only for the "real" primary host, which has an IP address assigned. Ensure that this IP address is (still) correct. 3. Ensure that the host name of the "real" host is consistent in the registry and on disk: Registry: [HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\iFtpSvc\Global] "SecurityDirectory"="X:\\Path\\Security" [HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\iFtpSvc\Domains\WS_FTP_Server_HostName ] On Disk: X:\Path\security\WS_FTP_Server_HostName Hope this helps in some way. Please note that we work with version 5.05 now, but as far as I remember, version 4 is not much different regarding the SSL matter. Regards, Erich From: Troy D. Hilton - [EMAIL PROTECTED] Sent: Thursday, May 03, 2007 6:43 PM To: WS_FTP Forum Subject: [WS_FTP Forum] Cannot import SSL Cert as Trusted; Cannot access SSL Options Hello All, I'm working on a client's FTP server (WS-FTP Server version 4.0) adding a new FTP site that will use SSL encryption. They already have an FTP site w/ no encryption which works fine. I've got the new site to work without encryption fine. When I went in an created my own SSL cert, signed it, and tried to import it to the Trusted Certificates section I got an error that it could not be imported. Why? I have no idea as I followed the instructions to the "T". So, for kicks I rebooted the server. Now, I can't even access the Configure SSL window. I can access all other settings (General, User, Firewall, etc.) but not the Configure SSL. I get no errors or error windows, nothing in the FTP logs or the Event Logs. Nothing. Any idea as to why this is happening? Any help is appreciated. Troy D. Hilton Serveon, Inc. 302-529-8640 <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] _____ This email and any attachments are confidential and intended for the sole use of the intended recipient(s).If you receive this email in error please notify [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> and delete it from your system. Any unauthorised dissemination, retransmission, or copying of this email and any attachments is prohibited. Euroconex does not accept any responsibility for any breach of confidence, which may arise from the use of email. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the Company. This message has been scanned for known computer viruses. euroConex GB Limited is a company registered in England and Wales, registered company number is: 5542772. Registered address is: 4th Floor, 4 Harbour Exchange Square, London, E14, 9GE. euroConex Technologies UK Limited is a company registered in England and Wales, registered company number is: 05039817. Registered address is: 4th Floor, 4 Harbour Exchange Square, London, E14, 9GE. _____
