Hello Troy,

 

What you are describing looks more like a tricky workaround than the
regular things one would do to get SSL up.  Sorry, this is above my
experience; I'm lost and cannot help here.  I had to try reproducing it,
and this is something my time (and employer) doesn't allow.

 

Thanks and regards,

Erich

 

 

From: Troy D. Hilton - [EMAIL PROTECTED]
Sent: Friday, May 04, 2007 8:50 PM
To: [email protected]
Subject: RE: [WS_FTP Forum] Cannot import SSL Cert as Trusted; Cannot
access SSL Options

 

Hey Erich,

 

Thanks for the reply. Here's what I've done:

1)     deleted the failed FTP host and created a new host

2)     assigned a private IP address

3)     setup myself as a test/admin user

4)     tested FTP access (no encryption): works fine.

5)     Created an SSL certificate: successful

6)     Attempted to import new SSL cert to the Trusted Authorities
section: got an error: "Adding the certificate to the database failed."

 

I cannot find any reason for this to fail. This is something that I had
running on this server about a year or so ago and it worked fine. It was
disabled for one reason or another and now the client wants to implement
this again. It should be no big deal but it's becoming a headache. Any
thoughts here?

 

Troy D. Hilton 

Serveon, Inc. 

302-529-8640

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

________________________________

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Friday, May 04, 2007 4:05 AM
To: [email protected]
Subject: RE: [WS_FTP Forum] Cannot import SSL Cert as Trusted; Cannot
access SSL Options

 

Hello Troy,

 

According to my experience the following reasons can cause the
phenomenon that the SSL and Certificate Management is greyed out.

 

1.  You cannot maintain certificates remotely.  You must maintain this
with the WS_FTP Server Manager program on the server itself.  

2.  The FTP host may be a $virtual host only.  You can maintain SSL and
certificates only for the "real" primary host, which has an IP address
assigned.  Ensure that this IP address is (still) correct.

3.  Ensure that the host name of the "real" host is consistent in the
registry and on disk:
Registry: 
[HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\iFtpSvc\Global]
  "SecurityDirectory"="X:\\Path\\Security"
[HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\iFtpSvc\Domains\WS_FTP_Server_Host
Name]
On Disk: X:\Path\security\WS_FTP_Server_HostName

 

Hope this helps in some way.  Please note that we work with version 5.05
now, but as far as I remember, version 4 is not much different regarding
the SSL matter.

 

Regards,

Erich

 

 

From: Troy D. Hilton - [EMAIL PROTECTED] 
Sent: Thursday, May 03, 2007 6:43 PM
To: WS_FTP Forum
Subject: [WS_FTP Forum] Cannot import SSL Cert as Trusted; Cannot access
SSL Options

 

Hello All,

I'm working on a client's FTP server (WS-FTP Server version 4.0) adding
a new FTP site that will use SSL encryption. They already have an FTP
site w/ no encryption which works fine.

I've got the new site to work without encryption fine. When I went in an
created my own SSL cert, signed it, and tried to import it to the
Trusted Certificates section I got an error that it could not be
imported. Why? I have no idea as I followed the instructions to the "T".
So, for kicks I rebooted the server. Now, I can't even access the
Configure SSL window. I can access all other settings (General, User,
Firewall, etc.) but not the Configure SSL. I get no errors or error
windows, nothing in the FTP logs or the Event Logs. Nothing. Any idea as
to why this is happening? Any help is appreciated.

 

Troy D. Hilton 

Serveon, Inc. 

302-529-8640

[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 

 


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