Graham Cook wrote:
Having been in your position for some time until recently (I was standards
manager for Telstra), I found that the best way to achieve change toward
accessibility was to meet with the stakeholders and either take a
transcript, or play directly a Jaws readout of a page that had been sliced
and diced into tables, especially if non-semantic markup is also
incorporated. Their reaction is often one of horror when they realize how
incomprehensible their page becomes. If they need further convincing, just
ask them how to find one or two of the most visually obvious items within
the Jaws rendition.

At a WSG meeting in Wellington, earlier in the year (see http://www.gooduse.co.nz/thegoodnessarchives/000113.html), Jonathon Mosen did a live demo of JAWS to an audience of web developers. Watching the light bulbs go on as it read out an interminable database URL from an Amazon.com link was almost funny - you could see the ones who were thinking "but *we* produce databases like that!"

IMHO semantic mark-up is a big chunk of accessibility but it is only part of the battle. A carefully planned information architecture is equally important - it needs to allow concise, persistent navigation, even for transient information.

As others have said, accessibility isn't just about blind people. An associate, legally blind but still able to see somewhat, uses IE as her browser, without assistive technology. She needs high contrast text and easily identified links. A text-based alternative won't cut it for her.

At a seminar last year, someone raised the point of dyslexics, who have as much trouble with text-based alternatives as they do with the original text-heavy page. I still haven't got my head around a solution for that.

People with poor mobility, people with reduced cognitive capability, colour-blind people - accessibility is about all these.

And then there's the technologically challenged - those who don't live near a major city and are doomed to dial-up, and degraded dial-up at that. Oz is like NZ in that the telephone lines in rural areas have to traverse a lot of electric fences and that causes problems for the signal.

I don't know if this can all be solved simply by guerilla mark-up - I rather believe that it has to start in base design of content, and that goes back to the productivity templates, not usually within the web-geek's purview. And that means corporate change.

By all means, code to standards without direct instruction - as a professional, you should do the best job you can, not the minimum the client requires. And the consensus around here is that standards-based design is the best way, else why are we reading this?

But also work to increase corporate understanding of the business advantages around standards-based design - refer them to NUblog's [*] excellent summary of the 2000 SOCOG complaint (http://www.contenu.nu/socog.html) or or point them at Joe Clark's page (http://www.joeclark.org/accessiblog/ab-lawsuits.html [**]) of suit references as examples. The accessibility lawsuit is coming to a court near you in the future. Convince your manager not to be a test case.

Cheers

Mark Harris

[*] also one of Jo Clark's, I notice
[**] although I'm a little concerned about the goatse-like cover of his book...
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