I've had more success in presenting standards compliance and accessibility
issues as usability issues.  Is the site usable for people that are color
blind, wear bifocals, have different navigation preferences, have limited
use of hands, etc?  Then it becomes a discussion about which options to
implement, not about if there should be any options implemented.    That
gives the decision makers the appearance of being in control, and they like
that.

Of course, while that discussion is going on, you are also planning to
implement things like img attributes and guiding them towards the best
options.

Biz owners tend to understand usability when it's presented in terms of
their user/ customers - how to attract them, how to get them to buy more.

You will be more successful in selling standards compliance and
accessibility if you are perceived as the voice of your customer's customer.

Christie Mason



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