Hassan Schroeder wrote:
plasmo wrote:
To deal with this somewhat, I am taking a short quiz of people's
experiences with their current intranets.
Though I'm a self-employed consultant now, I've been involved with
a number of intranets dating back to one of the first (1994) cited
here: <http://www.useit.com/papers/sunweb/>
QUESTIONS:
1. Does your company have a single overarching intranet, which is the
first point that everyone goes to, with sub sections for various
groups OR do you have a separate site for each section or group within
the company?
I've never seen anyplace that didn't combine both of these -- there
are always organizations that decide they're not satisfied with the
"official" centralized setup, and the barrier to entry is so low.
2. Is your intranet built on a standard set of templates reflected
across divisions, or are your sub sites or various intranets very
different?
Again, every intranet has had a range of consistency. It probably
depends on where your corporate culture falls on the spectrum of
control vs. freedom; companies here in Silicon Valley tend to be
tolerant of experimentation.
3. If a new service/resource was being launched in your organisation
would the announcement be made via email or via the intranet?
Email, definitely.
4. Do you utilise any collaboration tools. (discussion boards, wikis,
blogs etc?)
Collaboration tools have not gotten any traction in the companies
I've worked with; people "collaborate" via email (or phone, or just
walking over to talk to someone). I suspect part of the problem is
cultural ("send me mail" is just an automatic response to conclude
a conversation, email's "push" information model suits the reactive
interrupt-driven mode most people work in) and part is technological:
current collaboration tools lack hooks into desktop address books,
calendars, etc.
From what I have heard wikis generally fall down as they will be
initially maintained by whoever set them up in the first place and over
time they will become outdated and generally are underused. This is just
the story that I have heard a few times from different organizations. I
have never heard of a successful wiki in the corporate environment.
And of course there's "I'm too busy to learn anything new" to deal
with -- understandably difficult to combat when the "problem" that
these new tools are "solving" isn't apparent to the user. :-)
FWIW!
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