I have to agree, having it open in a new window makes sense for most users,
because not all users are savy enough to know to hit the back button to view
the previous page. If the pdf had a link/nav bar at the top instructing the
user on how to do this.then sure, open in the same window is fine.

Hope this helps.

sandy

 

From: [email protected] [mailto:[email protected]] On
Behalf Of Carolyn Diaz
Sent: Thursday, February 05, 2009 1:31 PM
To: [email protected]
Subject: [WSG] PDFs and other non-html files opening in a new browser window

 

My Web team and I are discussing whether or not we should open links to PDFs
and other non-html pages in a new window. Someone cited Jakob Nielsen's
argument at http://www.useit.com/alertbox/open_new_windows.html as the
reason we should open in a new window. (We all work on government Web sites
and they are about to release a new set of linking standards.)

I know this is an old school type question, but we are very divided about
this. The people on our usability team are with Nielsen, but others (like
me) are not so sure. Isn't accessibility to new windows a problem as it
changes the focus? What do you think?

Carolyn

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