Hi Carolyn

 

I'm with Jakob on this one - as far as opening new windows is concerned
anyway.  I used to think it was unnecessary, but while user testing
something else, noticed that when PDFs opened without a new browser window,
many users would then close the document and be annoyed that the browser had
closed. Do make sure that you indicate the file size and type, so that
they're not surprised by the file type and have some warning of how long
it's likely to take.

 

I don't agree with the idea of forcing them to save the file to disk before
opening it - that's not based on user testing, just the fact that it would
really p* me off! 

 

 

Elizabeth Spiegel

Web editing



0409 986 158

GPO Box 729, Hobart TAS 7001

www.spiegelweb.com.au

 

 

 

From: li...@webstandardsgroup.org [mailto:li...@webstandardsgroup.org] On
Behalf Of Carolyn Diaz
Sent: Friday, 6 February 2009 8:31 AM
To: wsg@webstandardsgroup.org
Subject: [WSG] PDFs and other non-html files opening in a new browser window

 

My Web team and I are discussing whether or not we should open links to PDFs
and other non-html pages in a new window. Someone cited Jakob Nielsen's
argument at http://www.useit.com/alertbox/open_new_windows.html as the
reason we should open in a new window. (We all work on government Web sites
and they are about to release a new set of linking standards.)

I know this is an old school type question, but we are very divided about
this. The people on our usability team are with Nielsen, but others (like
me) are not so sure. Isn't accessibility to new windows a problem as it
changes the focus? What do you think?

Carolyn

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