Dear Hussein, Thanks for your prompt support. This is not good news. It's not really the best Christmas present I've ever seen :-) I'll try to follow the procedure and will let you know. Thank you again... Regards Géraldine
-----Message d'origine----- De : Hussein Shafie [mailto:[email protected]] Envoyé : jeudi 22 décembre 2011 17:11 À : JAMES Géraldine Cc : [email protected] Objet : Re: [XFC] message window / XMLMind XSL Utility 5.5.0_01 / Publishing error On 12/22/2011 04:29 PM, JAMES Géraldine wrote: > Compiling HTML Help file > "C:\Users\g.james\Documents\Referentiel_AA\out\output_XMLMindUtility\referentiel_MU_AA_GSM_avecKPI.chm"... > > runtime error R6002 > - floating point not loaded > Overall conversion completed in 12.449s. Bad news. The last lines of the message log show that it's hhc.exe (part of Microsoft's HTML Help Workshop) which fails and reports "runtime error R6002 - floating point not loaded". There is nothing we can do on our side to fix this problem. This problem (which we never had, even with very large and very complex DITA documents) is almost certainly caused by your working environment. I would suggest: [1] To uninstall HTML Help Workshop. [2] To reboot. [3] To download latest HTML Help Workshop from http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=21138 [4] To install it. [5] To reboot. [6] To retry the conversion. [7] If [6] fails, to retry the conversion with your anti-virus software temporarily disabled. OR To try the same conversion on another machine. Ce message et tout document joint sont confidentiels et à l'intention exclusive des destinataires. S'ils vous ont été adressés par erreur, merci d'en informer immédiatement l'expéditeur et de les détruire. Toute copie, diffusion ou utilisation non autorisée est interdite. Tout message électronique est susceptible d'altération : Astellia décline toute responsabilité si le message ou les documents joints ont subi une quelconque modification. This message and any attachment are confidential and intended solely to its addressees. If you are not the intended recipient please cancel it and inform immediately the sender. Any unauthorised copy or dissemination is prohibited. Electronic messages may be altered: Astellia shall not be liable for those circumstances. -- XMLmind FO Converter Support List [email protected] http://www.xmlmind.com/mailman/listinfo/xfc-support
