I downloaded and installed the Microsoft Wireless Optical Mouse 2.0
software, but the problem persists.  Your customers with Vista and the same
mouse may also see this problem and be unable to solve it without changing
the mouse.  I like the mouse so I changed the middle button press to do a
page up; now I just need to retrain myself.

Thanks again.
clark

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Hussein Shafie
Sent: Wednesday, February 22, 2012 11:36 AM
To: Clark Karr
Cc: '[email protected]'
Subject: Re: [XXE] Scroll up with mouse scroll wheel doesn't work on Vista
with v5.1.1

On 02/22/2012 03:36 PM, Clark Karr wrote:
> I found the problem.  Believe it or not, it's the optical mouse.  I 
> changed to a wired USB mouse and everything's fine.  I'll try changing 
> drivers to see what happens but I won't annoy you further.  Thanks 
> very much for the help.

No problem. We are really glad you solved your problem and also, thanks for
this feedback.



>
> clark
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Hussein Shafie
> Sent: Wednesday, February 22, 2012 6:27 AM
> To: Clark Karr
> Cc: [email protected]
> Subject: Re: [XXE] Scroll up with mouse scroll wheel doesn't work on Vista
> with v5.1.1
>
> We failed to reproduce the problem you describe using an environment very
> close to yours:
>
> * XXE Pro 5.1.1,
>
> * Private Java runtime 1.6.0_30 found in xxe-pro-5_1_1-setup.exe,
>
> * Vista Home Premium 6.0.6002 SP2 Build 6002 64-bit,
>
> * A generic USB mouse (i.e. no driver other than the generic USB mouse
one).
>
> We have reviewed the code of XXE in order to guess how this could happen.
We
> have found nothing at all because there is no XMLmind code which
> ``intercepts'' the mouse wheel events. In fact, it's the standard Java
> scrollbars which do this, so in principle, XXE's document view should
react
> exactly like say, the scrollable pane in the "Change Document Conversion
> Parameters" dialog box.
>
> We are really sorry but we don't see how we could help you.
>
 
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