Good morning, Thank you for your support. Next time Java crashes I'll note the steps before the crash.
Sandra Sol Rodrigo Comunicación corporativa y de producto - Marketing [email protected] Síguenos en: Ciutat de la Justícia de Barcelona Av. Carrilet, 3 - Edificio D, Pl. 10 08902 L'Hospitalet de Llobregat (Barcelona) Tel.: (+34) 93 567 97 10 -----Mensaje original----- De: Hussein Shafie [mailto:[email protected]] Enviado el: lunes, 04 de febrero de 2013 15:52 Para: Sandra Sol Rodrigo CC: '[email protected]' Asunto: Re: [XXE] Out of Memory erro with XMLmind editor 5.3 and Java 1.6.0_37-b06 On 02/04/2013 01:59 PM, Sandra Sol Rodrigo wrote: > > I'm having 2 problems with the XML editor 5.3 and Java 1.6.0_37-b06. > Sometimes, the application closes suddenly and creates a file like the > one I attach you. I'm sorry but the hs_err_pid4564.log file you sent us contains low level information which cannot help us solve this issue: --- # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d892114, pid=4564, tid=1556 --- You need to explain us how to reproduce this problem here at XMLmind. In other words, you need to remember exactly what you did before such Java crashes. > > The other error I get is when I open a doc. Instead of viewing images > I get this message: > > java.lang.OutOfMemoryError: Java heap space. > > I actually got this error with other versions of Java and the editor > but never found a solution. I usually work with docbook 5. > [Workaround #1] If your documents often contain a lot of high-resolution images, a) please turn on the following feature: Enable the "View|Display Images" Submenu For that, please use Options|Preferences, General|Features section. See http://www.xmlmind.com/xmleditor/_distrib/doc/help/generalOptions.html#featuresOptions b) Then restart XMLmind XML Editor. c) Then use Options|Preferences, View section and check "Display images as as thumbnails". See http://www.xmlmind.com/xmleditor/_distrib/doc/help/viewOptions.html [Workaround #2] If Workaround #1 does not apply to your documents or does not solve your problem, then please refer to this FAQ: --- XXE freezes when I try to open large XML files. Is there a workaround for this problem? --- http://www.xmlmind.com/xmleditor/faq.html#outofmemory -- XMLmind XML Editor Support List [email protected] http://www.xmlmind.com/mailman/listinfo/xmleditor-support
