Hello all, This is Alan in Las Vegas. For the last couple of weeks I've been having a problem using the Phone Out feature which I had been using sucessfully for the last couple of months. My setup is a shown in the subject area above.
---> The problem started a week or two ago when I logged on to YM and was prompted to download a new version. Everything installed smoothly but when I used it for the first time and tried to use "Phone Out" it would not call out. I then noticed that I did not see the credit for the money that I had before I upgraded. Clicking on the words "Phone Out" showed a screen that DID verify that I had money in my account. The problem that the credit is not showing on my YM screen, which it must before I can use it to call out. As a result, I cannot use those credits to call out. <--- I have sent several e-mails to billing and they seem to be stumped as to what is happening. They keep telling me that there is credit in my Phone Out account. Any Ideas? Thanks and regards, Alan
