Thanks again, Lenny!
I have been using Windows Live OneCare for several years....it does perform most of the tasks you mentioned, but I don't believe it touches the registry. But I do run it once a month to keep my computer as "clean" as possible. Yes, both my friend and I have high-speed connections, and we had no problems with file transfers while using the older version. I agree with you completely about "if it isn't broke, don't fix it," but in this case I went ahead anyway, and I do like the new features on version 9.x. By the way, I was prompted by Yahoo IM that a newer version was available, and installed it just by clicking on the prompts that then appeared...and my Messenger IM file is 21MB in size...so can I assume I have the "full" version? Probably my German friend will need to uninstall/reinstall in order to get our problem solved. If he does, I'll let you know what happened. Bob ----- Original Message ----- From: "LNVTM1 - Lenny Vasbinder" <[email protected]> To: "Yahoo Messenger" <[email protected]> Sent: Friday, July 17, 2009 5:39:48 PM GMT -08:00 US/Canada Pacific Subject: RE: [Y!M] Problems with File Transfer I know the mindset exists out there about NOT running a registry cleaner but I do not know why they feel this way. I've been using WinASO and CCleaner Registry Cleaners on ALL of my computers (XP and Vista) for many years without a single problem. Microsoft even includes a Registry Cleanup as part of their OneCare service (now being discontinued as a paid service but still available as a free online scan... link in my article). OneCare Online Scan, with the full scan, does a virus scan, checks your firewall, cleans the registry, deletes temp files and defrags the hard drive. Why wouldn't folks want to clean out their registry of left over junk entries from uninstalled programs, etc.? To me, it seems that common sense would dictate that the computer would be more stabile with all of this junk removed from the registry. Maybe these experts remember the early days of Registry Cleaners when they would sometimes cause problems but the two I use and a couple of others that I've seen mentioned in various forums show nothing but positive results with using them as part of a scheduled maintenance/tune-up program. I run WinASO and CCleaner on a weekly basis on my most used computers, maybe monthly on my lesser used computers.... as part of my regular security and maintenance on my computers. Everything from backing them up, security updates and scans, etc. OK... back to YM. LOL... I do see where I stopped in mid-sentence. Now let me see if I can figure out what I was going to say. (Jeopardy Music) I think I was going to touch on this and decided to ask you the questions about whether it has happened on every occasion or not which is why I did not finish that sentence and I guess I just forgot to delete it. Sporadic failures of sending files, webcam connections, random disconnects of YM, etc., are attributable to Yahoo Server farm issues but since he has not been successful in sending a large file at all since upgrading, I would suspect a bad install of YM 9.0x. Since trying to fix a quirk in YM is nearly impossible (to my knowledge), it's easier to do the uninstall, clean-up and reinstall of the FULL download version, that is what I'd have to suggest at this time. Make sure, after he downloads the full version of YM, that he turns off his firewall and anti-malware programs while doing the install of YM. This gives YM a better chance of getting a clean installation without losing one or more of the thousands of little .dll files that make up YM. Let us know if the FULL version install works. I guess I should ask but I'm presuming you both have high(er) speed internet connections.... right? I can't imaging trying to share videos on an old dial-up connection but I know that YM Cam-chatting does work for folks with dial-up connections so maybe the file transfers do as well. If he is on dial-up, then I would suspect some kind of timing out issue that might be causing the larger file to quit transferring. If this is the case, then he should probably go back to the older version that was working for him. The same page where I recommend getting the FULL download version, FileHippo.com, also has where one can download a full version of an older version. On a side note, why did he upgrade? If he was using YM 8.1x, there was no immediate need to upgrade to 9.0x and like the old saying goes... "If it ain't broke, don't fix it!" I still run YM 8.1x on all but one of my computers and only upgraded my Vista computer to 9.0x so that I would be better able to help folks out here. Lenny Vasbinder http://lennyvasbinder.blogspot.com FREE and automatic online remote backup of your documents, photos and files... https://mozy.com/?ref=SY4ZSI Check out how simple and secure it can be to use the Mozy remote backup system. Mozy will back up your most important files and folders every day/night while you aren't using your computer. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Friday, July 17, 2009 6:08 PM To: Yahoo Messenger Subject: Re: [Y!M] Problems with File Transfer Hi Lenny, Thanks so much for your reply! It's great to have a reliable resource for problems with YM. Yes, the problem has occurred every time for larger, video files (but they are usually less than 10MB). The smaller, picture files get through fine, but the larger files stop after a short time. This was not a problem with the previous version, and the files were approximately the same size. You started to give some advice when the problem was every time, but you didn't complete the sentence.... It does seem to be a one-way problem, in that usually my files (both small and larger) transfer to my German friend, but there was one instance when my picture file was stopped. I read your blog post about installing a full version of YM, so this will be an option, depending on what you say. However, your advice to run a registry cleaner is strongly discouraged by another Yahoo group that I am a member of (The Help Group)...the experts there think it's unwise for an average computer user to do this. What say you? Thanks again! Bob ----- Original Message ----- From: "LNVTM1 - Lenny Vasbinder" <[email protected]> To: "Yahoo Messenger" <[email protected]> Sent: Friday, July 17, 2009 10:39:32 AM GMT -08:00 US/Canada Pacific Subject: RE: [Y!M] Problems with File Transfer Has this happened on every occasion where they tried to send the larger file to you... presuming the video file is a much larger file than a picture file... or only sporadically? If it's happened every time with the larger file, If only sporadically, then it is likely due to server issues with Yahoo. Usually signing out and back in will get one onto a different server... hopefully one that is not having issues. If that does not work, then he may have a faulty install with one or more scrambled files as part of the thousands of files that are installed during a typical installation of YM. If they used the main Yahoo website for installing YM, they should try downloading a FULL version of YM instead of the small Install version that Yahoo has folks download. I find many problems related to doing the Installer version and I ONLY use FULL versions when I install YM on my own and other's computers and I rarely see problems when done this way. I wrote an article about this with step-by-step instructions that you/your friend can follow to do a clean and FULL install and see if that solves the problem. http://lennyvasbinder.blogspot.com/2007/11/how-i-always-do-clean-instal-ofl- yahoo.html If the link breaks, go to my main blog link in my sig and on the left side, you will see "Labels" with a link to the article. Lenny Vasbinder http://lennyvasbinder.blogspot.com FREE and automatic online remote backup of your documents, photos and files... https://mozy.com/?ref=SY4ZSI Check out how simple and secure it can be to use the Mozy remote backup system. Mozy will back up your most important files and folders every day/night while you aren't using your computer. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Friday, July 17, 2009 8:17 AM To: [email protected] Subject: [Y!M] Problems with File Transfer Hi all, I'm new to the group, so I hope my problem has not already been dealt with...apologies if it has... I use YM mainly to "talk" to a friend in Germany, and to share video and picture files. I updated to version 9.0.0.2162 about a month ago, and for awhile my German friend still had the older version (apparently it was available first in the USA, before Europe?)....no problems during that time. But just after he updated, we started having a problem in that his video files would not transfer to me...they would start, but after about 10 seconds stop and a message informing me of same. His picture files transfer without difficulty. And, the odd thing is, all of my files transfer to him without a problem, during the same session. Has anyone else experienced this? I would appreciate any suggestions as to how to go about fixing it. Thanks alot! Bob ------------------------------------ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Unsubscribe from Yahoo_Messenger mailto:[email protected] Switch from Normal to Digest mail mailto:[email protected] Switch from Normal to NoMail mail mailto:[email protected] Switch from Digest or NoMail to Normal mail mailto:[email protected] Write to the Moderators and Owner of the List: mailto:[email protected] Suggestions for improvements to the List should be sent to the "owner" address listed above.Yahoo! Groups Links
