Hi again, Lenny, and thanks for all your patience!
I'm a bit confused about the whole "cleaning" issue. I have had the paid
version of Windows Live OneCare ("WLOC") for several years and have been very
happy with it (and am not happy about the reports they are discontinuing it
later this year). I do what is called "TuneUp" once a month, and have never
seen anything that indicates that the "registry" is being cleaned. Is it
possible that this has been done and I didn't know it? Now, the free version
that you have linked says that it cleans the registry, but it seems unlikely
that the free version would do this and the paid version would not.
I did check "add/remove programs" and it says that the size of my YM (v. 9.x)
is about 21 MB. As I said, this is the program that was downloaded by
following the notification (that a new version was available) and then the
prompts to download/install, from the main YM homepage. So, it would appear
that it is possible to download/install the full version without going to the
other sites you mentioned. Or am I missing something here?
Now, the good news...I just had a chat session with my friend in Germany, and
we were able to transfer both picture and video files back and forth without
any problems! This is a mystery, because neither of us had made any changes in
our YM programs, or anything else. Is it possible that the new version of YM
has had some bugs, now resolved by Yahoo staff? It's the only explanation I
can think of...
Bob
----- Original Message -----
From: "LNVTM1 - Lenny Vasbinder" <[email protected]>
To: "Yahoo Messenger" <[email protected]>
Sent: Saturday, July 18, 2009 11:42:24 AM GMT -08:00 US/Canada Pacific
Subject: RE: [Y!M] Problems with File Transfer
Here's the link to anyone else interested in running the OneCare scan as
part of their "Protection" "Tune-up" and "Clean-up" maintenance on their
computers.
http://onecare.live.com/site/en-us/default.htm
You'll see links to Protection, Clean-up (which includes the Registry
Cleaning) and Tune-up... and then the button for Full Service Scan which
runs all three.
(SNIP)
What does the complete scan do?
The complete scan runs all three scans offered by the Windows Live OneCare
safety scanner:
The protection scanner checks your computer for and helps remove viruses,
spyware, and other malicious software (also called malware). It also checks
your computer for common open ports that might make your computer more
vulnerable to online threats and hackers.
The clean up scanner automatically checks your hard disk for any unnecessary
files and gives you the option to delete them. It also checks your registry
for stray data that may have become obsolete and gives you the option to
delete it.
The tune up scanner checks your hard disk for its level of fragmentation
and, if it's more than 10% fragmented, asks if you'd like to defragment it.
(END SNIP)
Once the scan is done, it then gives you the option to allow it to do it's
thing or for you to customize what it does. The down arrows will expand
information for each phase of the scan and then you can see what OneCare is
about to do, including the Registry Cleaning.
Now onto YM...
Yes, when you download YM from Yahoo's website, you will eventually get the
full version but the way Yahoo does it is they first download a 500KB
Installer program which then has to connect to the Yahoo Servers and it
starts downloading the rest of YM, usually 10MB to 15MB, depending on the
version. It is during this phase that errors in packets occur... as we know
Yahoo Servers are not the most reliable. ;-) If your Program File for YM is
showing 21MB, it is likely due to the other stuff in that file like archived
chats, photo sharing pics, etc. If you look in your Add/Remove programs
section, you'll see the actual size of the program itself.
When you download a FULL version of YM from one of the 3rd party download
sites like FileHippo.com, Download.com, MajorGeeks.com, etc., you will be
getting the full version as one complete download... not in pieces and parts
like Yahoo does it. This results in less of a chance of corrupt file(s).
Further, after downloading a full version from one of these other sites, you
can always run a Check Sum on the download to make sure it downloaded with
integrity. I also prefer to download programs first, then once I have them
downloaded, then execute the Run phase. When downloading from Yahoo, they
only give you the Run phase which starts installing the pieces and parts
directly from the web instead of allowing you to download the file first,
check it's integrity (and scan it for malware), then Run/Install the
program.
Lenny Vasbinder
http://lennyvasbinder.blogspot.com
FREE and automatic online remote backup of your documents, photos and
files... https://mozy.com/?ref=SY4ZSI Check out how simple and secure it
can be to use the Mozy remote backup system. Mozy will back up your most
important files and folders every day/night while you aren't using your
computer.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
[email protected]
Sent: Saturday, July 18, 2009 7:50 AM
To: Yahoo Messenger
Subject: Re: [Y!M] Problems with File Transfer
Thanks again, Lenny!
I have been using Windows Live OneCare for several years....it does perform
most of the tasks you mentioned, but I don't believe it touches the
registry. But I do run it once a month to keep my computer as "clean" as
possible.
Yes, both my friend and I have high-speed connections, and we had no
problems with file transfers while using the older version. I agree with
you completely about "if it isn't broke, don't fix it," but in this case I
went ahead anyway, and I do like the new features on version 9.x. By the
way, I was prompted by Yahoo IM that a newer version was available, and
installed it just by clicking on the prompts that then appeared...and my
Messenger IM file is 21MB in size...so can I assume I have the "full"
version?
Probably my German friend will need to uninstall/reinstall in order to get
our problem solved. If he does, I'll let you know what happened.
Bob
----- Original Message -----
From: "LNVTM1 - Lenny Vasbinder" <[email protected]>
To: "Yahoo Messenger" <[email protected]>
Sent: Friday, July 17, 2009 5:39:48 PM GMT -08:00 US/Canada Pacific
Subject: RE: [Y!M] Problems with File Transfer
I know the mindset exists out there about NOT running a registry cleaner but
I do not know why they feel this way.
I've been using WinASO and CCleaner Registry Cleaners on ALL of my computers
(XP and Vista) for many years without a single problem. Microsoft even
includes a Registry Cleanup as part of their OneCare service (now being
discontinued as a paid service but still available as a free online scan...
link in my article). OneCare Online Scan, with the full scan, does a virus
scan, checks your firewall, cleans the registry, deletes temp files and
defrags the hard drive.
Why wouldn't folks want to clean out their registry of left over junk
entries from uninstalled programs, etc.? To me, it seems that common sense
would dictate that the computer would be more stabile with all of this junk
removed from the registry.
Maybe these experts remember the early days of Registry Cleaners when they
would sometimes cause problems but the two I use and a couple of others that
I've seen mentioned in various forums show nothing but positive results with
using them as part of a scheduled maintenance/tune-up program.
I run WinASO and CCleaner on a weekly basis on my most used computers, maybe
monthly on my lesser used computers.... as part of my regular security and
maintenance on my computers. Everything from backing them up, security
updates and scans, etc.
OK... back to YM.
LOL... I do see where I stopped in mid-sentence. Now let me see if I can
figure out what I was going to say. (Jeopardy Music) I think I was going to
touch on this and decided to ask you the questions about whether it has
happened on every occasion or not which is why I did not finish that
sentence and I guess I just forgot to delete it.
Sporadic failures of sending files, webcam connections, random disconnects
of YM, etc., are attributable to Yahoo Server farm issues but since he has
not been successful in sending a large file at all since upgrading, I would
suspect a bad install of YM 9.0x. Since trying to fix a quirk in YM is
nearly impossible (to my knowledge), it's easier to do the uninstall,
clean-up and reinstall of the FULL download version, that is what I'd have
to suggest at this time.
Make sure, after he downloads the full version of YM, that he turns off his
firewall and anti-malware programs while doing the install of YM. This
gives YM a better chance of getting a clean installation without losing one
or more of the thousands of little .dll files that make up YM.
Let us know if the FULL version install works.
I guess I should ask but I'm presuming you both have high(er) speed internet
connections.... right? I can't imaging trying to share videos on an old
dial-up connection but I know that YM Cam-chatting does work for folks with
dial-up connections so maybe the file transfers do as well. If he is on
dial-up, then I would suspect some kind of timing out issue that might be
causing the larger file to quit transferring. If this is the case, then he
should probably go back to the older version that was working for him. The
same page where I recommend getting the FULL download version,
FileHippo.com, also has where one can download a full version of an older
version.
On a side note, why did he upgrade? If he was using YM 8.1x, there was no
immediate need to upgrade to 9.0x and like the old saying goes... "If it
ain't broke, don't fix it!" I still run YM 8.1x on all but one of my
computers and only upgraded my Vista computer to 9.0x so that I would be
better able to help folks out here.
Lenny Vasbinder
http://lennyvasbinder.blogspot.com
FREE and automatic online remote backup of your documents, photos and
files... https://mozy.com/?ref=SY4ZSI Check out how simple and secure it
can be to use the Mozy remote backup system. Mozy will back up your most
important files and folders every day/night while you aren't using your
computer.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
[email protected]
Sent: Friday, July 17, 2009 6:08 PM
To: Yahoo Messenger
Subject: Re: [Y!M] Problems with File Transfer
Hi Lenny,
Thanks so much for your reply! It's great to have a reliable resource for
problems with YM.
Yes, the problem has occurred every time for larger, video files (but they
are usually less than 10MB). The smaller, picture files get through fine,
but the larger files stop after a short time. This was not a problem with
the previous version, and the files were approximately the same size. You
started to give some advice when the problem was every time, but you didn't
complete the sentence....
It does seem to be a one-way problem, in that usually my files (both small
and larger) transfer to my German friend, but there was one instance when my
picture file was stopped.
I read your blog post about installing a full version of YM, so this will be
an option, depending on what you say. However, your advice to run a
registry cleaner is strongly discouraged by another Yahoo group that I am a
member of (The Help Group)...the experts there think it's unwise for an
average computer user to do this. What say you?
Thanks again!
Bob
----- Original Message -----
From: "LNVTM1 - Lenny Vasbinder" <[email protected]>
To: "Yahoo Messenger" <[email protected]>
Sent: Friday, July 17, 2009 10:39:32 AM GMT -08:00 US/Canada Pacific
Subject: RE: [Y!M] Problems with File Transfer
Has this happened on every occasion where they tried to send the larger file
to you... presuming the video file is a much larger file than a picture
file... or only sporadically?
If it's happened every time with the larger file,
If only sporadically, then it is likely due to server issues with Yahoo.
Usually signing out and back in will get one onto a different server...
hopefully one that is not having issues. If that does not work, then he may
have a faulty install with one or more scrambled files as part of the
thousands of files that are installed during a typical installation of YM.
If they used the main Yahoo website for installing YM, they should try
downloading a FULL version of YM instead of the small Install version that
Yahoo has folks download. I find many problems related to doing the
Installer version and I ONLY use FULL versions when I install YM on my own
and other's computers and I rarely see problems when done this way. I wrote
an article about this with step-by-step instructions that you/your friend
can follow to do a clean and FULL install and see if that solves the
problem.
http://lennyvasbinder.blogspot.com/2007/11/how-i-always-do-clean-instal-ofl-
yahoo.html
If the link breaks, go to my main blog link in my sig and on the left side,
you will see "Labels" with a link to the article.
Lenny Vasbinder
http://lennyvasbinder.blogspot.com
FREE and automatic online remote backup of your documents, photos and
files... https://mozy.com/?ref=SY4ZSI Check out how simple and secure it
can be to use the Mozy remote backup system. Mozy will back up your most
important files and folders every day/night while you aren't using your
computer.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
[email protected]
Sent: Friday, July 17, 2009 8:17 AM
To: [email protected]
Subject: [Y!M] Problems with File Transfer
Hi all,
I'm new to the group, so I hope my problem has not already been dealt
with...apologies if it has...
I use YM mainly to "talk" to a friend in Germany, and to share video and
picture files. I updated to version 9.0.0.2162 about a month ago, and for
awhile my German friend still had the older version (apparently it was
available first in the USA, before Europe?)....no problems during that time.
But just after he updated, we started having a problem in that his video
files would not transfer to me...they would start, but after about 10
seconds stop and a message informing me of same. His picture files transfer
without difficulty. And, the odd thing is, all of my files transfer to him
without a problem, during the same session.
Has anyone else experienced this? I would appreciate any suggestions as to
how to go about fixing it. Thanks alot!
Bob
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