We need to clear about the term "account". An identity is a complete personality of Entourage, containing (preferences, account settings. A User is a term used by the Mac OS. The terms Identity and User are often confused. Entourage stores your data in an Identity, and the Mac OS creates Users.
Your identity is named "Main" by default. It is located in the Microsoft User Data folder. Did you test in a new User? Have you updated Office to 12.1.1? -- Diane Janell wrote: > > Diane, I tried what you suggested which was to add a new account. I used > the welcome email from MS Entourage for my test to select the text and > reply. The selected text did not transfer over to the reply window. It is > acting exactly as it does with the original account. > I am using Entourage from MS Office 08 for Macs. I just bought it three > days ago and up until yesterday was working flawlessly. Any other > suggestions to get this feature back? Sure makes it easier when replying to > a lot of mail. > Thanks, > Janell > > > > > > > > From: Diane Ross <[EMAIL PROTECTED]> > Reply-To: YouTalk mailing list for discussion of Microsoft Entourage > <[email protected]> > Date: Fri, 25 Jul 2008 14:09:30 -0700 > To: YouTalk mailing list for discussion of Microsoft Entourage > <[email protected]> > Subject: Re: Replying to mail > > If the problem goes away, then switch back to your regular user and create a > new Identity in Entourage and test. Let me know the results. > > YouTalk mailing list > List address: [email protected] > List information: http://entourage.mvps.org/support_options/list.html > List moderator: [EMAIL PROTECTED] YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [EMAIL PROTECTED]
