I opened a new identity. Actually the problem started about the same
time of the update.
Sent from my iPhone
On Jul 25, 2008, at 3:18 PM, Diane Ross <[EMAIL PROTECTED]> wrote:
We need to clear about the term "account".
An identity is a complete personality of Entourage, containing
(preferences,
account settings. A User is a term used by the Mac OS. The terms
Identity
and User are often confused. Entourage stores your data in an
Identity, and
the Mac OS creates Users.
Your identity is named "Main" by default. It is located in the
Microsoft
User Data folder.
Did you test in a new User?
Have you updated Office to 12.1.1?
--
Diane
Janell wrote:
Diane, I tried what you suggested which was to add a new account.
I used
the welcome email from MS Entourage for my test to select the text
and
reply. The selected text did not transfer over to the reply window.
It is
acting exactly as it does with the original account.
I am using Entourage from MS Office 08 for Macs. I just bought it
three
days ago and up until yesterday was working flawlessly. Any other
suggestions to get this feature back? Sure makes it easier when
replying to
a lot of mail.
Thanks,
Janell
From: Diane Ross <[EMAIL PROTECTED]>
Reply-To: YouTalk mailing list for discussion of Microsoft Entourage
<[email protected]>
Date: Fri, 25 Jul 2008 14:09:30 -0700
To: YouTalk mailing list for discussion of Microsoft Entourage
<[email protected]>
Subject: Re: Replying to mail
If the problem goes away, then switch back to your regular user and
create a
new Identity in Entourage and test. Let me know the results.
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