Thanks, Diane. Yes, notifications requiring confirmation is selected but even when I select the draft and hit delete I don't get the confirmation request. If the email hasn't been named or saved it also will not show up in the deleted items folder.
It seems that you're right -- I can edit if I actually open the draft in the draft folder. The problem is in trying to edit the preview pane without actually opening the file. The only function I'm able to do in preview pane is hit delete and the whole thing just goes away entirely. Also, I don't seem to have a backspace key in addition to a delete key like you have, maybe because I'm on a powerbook. Only delete and, of course, the left arrow which just moves the cursor. Does the above make sense? Thanks for testing for me. On 9/9/08 1:46 PM, "Diane Ross" <[EMAIL PROTECTED]> wrote: > Bonnie Mark wrote: > >> Help! How do I recover a deleted email from the draft folder? When I went >> to edit the email in the draft folder and hit delete to backspace, the >> entire email disappeared. > > I did some tests and my draft ended up in the Deleted Items folder every > time except once. When I selected the message and hit the "delete" key not > the backspace key, a window popped asking if I wanted to permanently delete. > Have you turned off the pref for notification? > > Preferences --> Notification Require confirmation when deleting. > > I know I'm always forgetting to actually open a draft message to edit it. If > you select delete when you have the message selected and it's not open in > edit mode, delete will delete the message. YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [EMAIL PROTECTED]
