This isn't one of our error messages.  Are you using a third-party app on
top of Entourage, like SpamSieve?

I also see that you're using Entourage 11.4.0.  The most current version is
11.5.6, which includes some performance and security updates.  It probably
won't make a difference in your error messages, but it will give you a
better Entourage experience. :)

Regards,
Nadyne.

Nadyne Richmond | user experience researcher
Microsoft Corporation | Macintosh Business Unit
http://blogs.msdn.com/nadyne/


On 12/20/09 8:16 PM, "Lorene Romero" <[email protected]> wrote:

> This sounds like something up Diane or Barry's alley.
> 
> Any recommendations to this person?
> 
> Are there any known issues between Office 2004 and Snow Leopard?
> 
> -Lorene
> 
> On Sat, Dec 19, 2009 at 5:40 PM, Mac Carter <[email protected]> wrote:
> 
>> I¹m experiencing a very unusual behavior on Entourage now and am looking
>> for
>> ANY suggestions on how to correct it.
>>>> 
>> SYMPTOM: Every time I download email messages, I get an error message for
>> every single email message saying, FILE MICROSOFT ENTOURAGE WASN¹T FOUND. I
>> then have to click on the OK box for every message in order to continue.
>> 
>> ACTIONS I¹VE TAKEN SO FAR:
>> 
>> 1. Ran Database Utility to compact my Entourage database three times.
>> 2. Rebuilt the database twice. The first time, the rebuild process did
>> indicate the database was corrupted. But, after rebuilding it, it indicates
>> the database is fine, but I¹m still getting the error message with every
>> incoming message.
>> 3. Deleted all Entourage preference files.
>> 4. Restarted the computer.
>> 5. Verified the ownership of the 4 Entourage database files and they all
>> look fine.
>> 6. Started Entourage by double clicking on the database file ­ that worked
>> fine, the the error message continued.
>> 
>> There are no other issues with Entourage. It appears to work fine, except
>> for the errors messages every time I download. I operating on . Any ideas?
>> Should I try reinstalling the entire Office suite?
>> 
>> Cheers,
>> Mac Carter
>> OS 10.6.2; MS Office for Mac 2004 ver. 11.4.0 (080122)
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