Thanks Diane,

I am manually download and installing the 12.2.3 updater.  Microsoft
AutoUpdate says I'm good to go and that obviously is not the case. Perhaps I
have several problems!

I'll try the debug flow you recommended.

Dean  


On 4/7/10 2:14 PM, "Diane Ross" <[email protected]> wrote:

> On 4/7/10 10:02 AM, "Dean Suhr" <[email protected]> wrote:
>
>I'm a long
> time Entourage user.??OS 10.6.3 E¹rage 2008 12.1.9

You are way behind on your
> updates. You need the 12.2.3 updater. It's big!
Then one smaller security
> update, 12.2.4.

>Is there anything else I can do before reverting to a backup
> or rebuilding
>the rules from scratch???The outgoing rules are few but the
> incoming rules
>are many and each would need to be touched because I also
> changed to a
>different email host (IMAP) in the interim.

Upgrade
> first!

Move the Rules file out of your Identity folder and let Entourage
> create a
new one. Only enter your outgoing rules and see if this works.

If
> this does not work, create a new Identity and enter at least one
account for
> testing. Now replace the empty rules file by copying that file
into the new
> Identity. Check to be sure the outgoing rules don't need
tweaking. If that
> file works in the new Identity then it's the Identity
and not the rules
> file.

--?
Diane
?


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