When I did what Caverock Computing suggested, Auto Update said that there
was not any updates available. When I looked on Mactopia.com, there were not
any updates that I could see, anyway that leaped out at me. Of course, that
doesn't necessarily mean anything since I am legally blind. I got the
impression that it was an update to Microsoft Auto Update.


On 7/22/10 7:39 AM, "[email protected]"
<[email protected]> wrote:

> On 7 Jul 2010, at 15:39, Doug Doudna wrote:
> 
>> Several times what I am going to describe has happened for the past few
>> weeks and then happened again today. My autoupdate is set to check every
>> Week. It says that there is an update. It is Microsoft Autoupdate 2.1.1. I
>> click to download it which it does, I think. It then has me quit Entourage
>> and any other Microsoft app that happens to be open. I have to enter my
>> password, and it proceeds to install so I think. It then goes through the
>> whole procedure again. My Microsoft Autoupdate is 2.1.0. Whey w2ont the
>> update install?
> 
> 
> Not sure what the problem really is (obviously the installer fails at some
> point), but I would be tempted to check on Mactopia.com what updates Office
> needs on your Mac and manually download and install them. The Office updates
> have with them the ?Microsoft Auto Update? update that apparently fails to
> auto-install on your Mac. Manual updates usually have a much higher success
> rate in this case.
> 
> Corentin


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